Creating a User Status Profile 

Use

Profile that is used to control user statuses. The user status profile is created by the user in general status management and defines the sequence in which user statuses can be activated, initial statuses, and allows or prohibits certain business transactions.

Prerequisites

To ensure that the 'ownership' of work requests is clear, you must create a user status profile in the Implementation Guide (IMG) and assign it to orders, operations, notifications and tasks.

Procedure

  1. To call up the IMG from the initial R/3 screen, choose Tools ® AcceleratedSAP ® Customizing ® Project management. The screen Customizing: Project Administration is displayed. Choose the pushbutton SAP Reference IMG.
  2. In the IMG hierarchy, choose Plant Maintenance and Customer Service ® Maintenance Processing and Service Processing and then either:

    Maintenance and Service Orders ® General Data ® Maintain User Status for Orders ® Define User Status Profiles, or

    Notifications ® User Status for Notifications ® Define User Status Profiles for Notifications.
  3. Make all the necessary entries and then save the partner profile that you have created.
  4. Perform the assignment of the user status profile to maintenance orders and notifications in the IMG under the respective menu paths:

    Plant Maintenance and Customer Service ® Maintenance Processing and Service Processing, and then either:

    Maintenance and Service Orders ® General Data ® Maintain User Status for Orders ® Assign User Status Profile to Order Types, or

    Notifications ® User Status for Notifications ® Assign User Status to Notification Types.

Result

Example of a possible user status profile:

Status no.

Status

Short text

Initial status

Lowest status no.

Highest status no.

Position

Priority

Auth.
code

10

NEW

New SAP Order

Yes

10

99

1

1

PM0001

20

EXT

SAP Order sent to CSD system

 

20

99

1

1

PM0001

30

CHG

CSD Order Changed in SAP

 

20

99

1

1

PM0001

99

SAP

CSD Order returned to SAP

 

20

99

1

1

PM0001