https://help.sap.com/doc/2b497ea3ad104082afc78b14d78949c0/7.0/en-US/RN_CRM_70_01_DE.pdf2017-09-04https://help.sap.com/doc/3e56361bc3de47f898acb1dc3485596c/7.0/en-US/RN_CRM_70_01_EN.pdf2017-09-04