https://help.sap.com/doc/909d783638504bc7b1c80daf505bd6e9/1.0/en-US/36383e497f9149b78dbb89697f15f261.pdf2026-09-18https://help.sap.com/docs/DELIVERY_ISSUE_RES_AGENT/6c0dc31453f44f8b8676dbe5e2edbd79?locale=en-US&state=PRODUCTION&version=1.02026-09-18