App Implementation: My Appointments

In order to be able to implement this app, your system landscape has to be enabled for SAP Fiori. Depending on the database type serving as the basis in your system landscape, it has to be set up for SAP Fiori and has to meet the respective prerequisites:

The SAP product version in the back-end system serving as the basis for the app must be the following:

For more information about the installation of front-end components, see http://help.sap.com/fiori_implementation.

The app offers the possibility to upload documents. For security reasons, we strongly recommend that you install an appropriate virus scanner in your respective back-end system and define sufficiently restrictive scan profiles to prevent the upload of malicious content. For more information about virus scanning and scan profiles for SAP Fiori apps, see Virus Scanning.

On the back-end server, the following SAP notes must be implemented for this app:

On the front-end server, the following SAP notes must be implemented for this app:

The following sections list tasks that have to be performed to implement the required components of the app. The tables contain the app-specific data required for these tasks.

You can find the data required to perform these tasks in the SAP Fiori apps reference library at:

To be able to implement the app, you must perform the following configuration tasks in the back-end system:

• Assign the Employee business partner role

  Ensure that each user who is received access to the app is assigned to a business partner with the Employee role.

• Define transaction types and text types

  Define transaction types for appointments created in the app in Customizing for SAP CRM, under  Customer Relationship Management  Transactions  Settings for Activities  Define Settings for "My Tasks" and "My Appointments" Apps  Define Settings for "My Appointments" App .

• Configure notes

  To display or create a note in the app, you must configure the text object CRM_ORDERH. This text type for a note accepts changes as P (Log) and " " (Edit). In Customizing for SAP CRM, under  Customer Relationship Management  Basic Functions  Text Management  Define Text Determination Procedure , define the default text determination procedure for text object CRM_ORDERH as follows:

  Example

  If you are using text determination procedure ACT00001, proceed as follows:

  1. In Customizing for SAP CRM, under  Customer Relationship Management  Basic Functions  Text Management  Define Text Determination Procedure , select the text object CRM_ORDERH and, in the tree on the left-hand side, choose Procedure.

  2. In the Procedure area, select ACT00001. In the tree on the left-hand side, choose Definition of Procedure.

  3. On the Definition of Procedure screen, set the Changes field to " ".

  Note

  • If multiple text types are marked as P (Log), only the first text type in the sequence is considered in the My Appointments app.

  • If you want to display notes whose text type accepts changes as P (Log) on the My Appointments app, you must define an additional text type R (Display Log).

• Set copying control for follow-up transactions

  To create a new transaction that relates to an existing appointment as a follow-up transaction, set copying control in Customizing for SAP CRM, under  Customer Relationship Management  Transactions  Basic Settings  Copying Control for Business Transactions  Define Copying Control for Transaction Types . Here you can define the permitted combinations of source and target (preceding and follow-up) transactions.

  Note You can specify that only certain activity types which you have specified under  Customer Relationship Management  Transactions  Basic Settings  Copying Control for Business Transactions  Define Copying Control for Transaction Types  can be used as follow-up activities. To specify activity types, activate copying control for activities under  Customer Relationship Management  Transactions  Settings for Activities  Activate Copying Control for Activities . If you do not activate copying control for activities, all the activity types are available for you for follow-up activities.

  You can only create a follow-up transaction if the preceding transaction does not contain any errors. However, this does not apply if you are creating an activity.

If you want to deploy the app for offline use, you need to implement and configure it, then package it for installation on mobile devices. For more information about packaging, see Preparing SAP Fiori Apps for Offline Use.

In step 2 of the process described in Preparing SAP Fiori Apps for Offline Use, provide at least the following properties in the applications property array of the appConfig.js file:

For more information about app implementation, see http://help.sap.com/fiori_implementation  App Implementation Information for SAP Fiori .