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 Troubleshooting

 

Problem Description

Solution

In some versions of Android, when a SAML URL is used as the Fiori URL and the user clears all application settings, the user receives the error message “ERR_NO_PROXIES”.

See SAP Note 2120994Information published on SAP site.

Attempting to access a Fiori URL that requires the use of a proxy bypass (for example, on a corporate network, with a proxy server in place for external addresses and a bypass for all corporate addresses) doesn’t work and will result in “Page Not Found” errors.

See SAP Note 2120995Information published on SAP site.

When using the Fiori Client to connect to a Fiori front-end server through SAP Mobile Platform, the Logoff function on the Fiori Launchpad does not log off the user successfully.

See SAP Note 2122085Information published on SAP site.

The user starts the SAP Fiori Client app and enters the user name and password. When attempting to launch a Fiori app, the user is prompted to enter the user name and password again.

This problem with single sign-on can occur if the Fiori front-end server is not properly configured to use the right default sap-client for the Fiori launchpad.

Specifying the sap-client parameter as part of the Fiori Launchpad URL can prevent this problem. The actual numerical value to use as sap-client depends on the customer installation and back-end system configuration.

Example Fiori Launchpad URL with sap-client parameter: https://<hostname>:8081/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html?sap-client=100&sap-language=EN

If you have your application configured for Basic Authentication using the ping service on your Fiori server, the same sap-client must be configured on that URL as well, for example, https://<hostname>:8081/sap/bc/ping?sap-client=100

When attempting to download attachments with Fiori Client, the user gets the message: Web page not available The webpage at <URL> could not be loaded as: Net::ERR_TUNNEL_CONNECTION_FAILED

This error can occur when you are using apps based on Fiori Launch Page with SAP Fiori Client. The SAP Fiori Client should be used with Launchpad based apps as opposed to Launch Page apps. For information on how to migrate SAP Fiori Apps from SAP Fiori 1.0, see  http://scn.sap.com/docs/DOC-55889Information published on SAP site.