App Extensibility: My Accounts

You can extend My Accounts according to your business needs for different aspects.

Example Example

To add the time zone to the address information in the General Data form, the following extensibility entities are available on the different layers. You have to extend each of these entities according to your specific business needs:

UI	Back End / ABAP
overview.GeneralData.view.xml	extDisplayFormAddress	CRM_BUPA_ODATA	CRMT_BP_ODATA_ADDRESS_INCL	Superclass: CL_CRM_BP_ODATA_RT_ADDRESS Method: READ_ADDRESSES_FOR_PARTNER

Back End / ABAP

View

Extension Point

Design Time: Gateway Entity

Design Time: Extension Include (in DDIC Structure)

Run Time: Superclass and Method to be Redefined

overview.GeneralData.view.xml

extDisplayFormAddress

CRM_BUPA_ODATA

CRMT_BP_ODATA_ADDRESS_INCL

Superclass: CL_CRM_BP_ODATA_RT_ADDRESS

Method: READ_ADDRESSES_FOR_PARTNER

End of the example.

Back-End Extensibility

Business Add-Ins (BAdIs)

The following Business Add-In is available for extensibility purposes: CRM_BUPA_ODATA_ENHANCEMENTS.

You can use this BAdI to retrieve the following account-related key figures from the back-end OData layer and deliver them to the app:

Expected revenue of opportunities
Actual revenue (last year, current year)

You can find the BAdI in Customizing for SAP CRM, under Start of the navigation path Customer Relationship Management Next navigation step Master Data Business Partner Settings for "My Accounts" and "My Contacts" Apps BAdI: Retrieval of Data for Account-Related Key Figures End of the navigation path .

With a SAP HANA database, the example implementation CL_CRM_BP_ODATA_EX_FACTSHEET_H is active as a default, and account-related key figures are displayed automatically. You can copy the example implementation and adapt it to your needs as desired. For the actual revenue key figures, this example implementation selects and aggregates the amounts of all sales orders with the status Released or Completed. For the expected revenue of opportunities, it selects all opportunities with status In Process or Open and aggregates the expected revenue. The following authorization check is available: The example implementation selects only the sales orders and opportunities that belong to the sales organization to which the user of the app is assigned as employee responsible. If the user is not assigned to any sales organizations, no sales orders or opportunities are selected.

With any other database, there is no active default implementation, and you must implement this BAdI to be able to see account-related key figures. For this purpose, the example implementation CL_CRM_BP_ODATA_EX_FACTSHEET_L is available. For more information, see the BAdI documentation in Customizing.

Extension Includes

The following extension includes are available:

DDIC Structure	Extension Include	Use
CRMT_BP_ODATA_ACCOUNT	CRMT_BP_ODATA_ACCOUNT_INCL	Accounts
CRMT_BP_ODATA_ADDRESS	CRMT_BP_ODATA_ADDRESS_INCL	Address data
CRMT_BP_ODATA_CLASSIFICATION	CRMT_BP_ODATA_CLASSIFIC_INCL	Classification
CRMT_BP_ODATA_ACC_FACTSHEET	CRMT_BP_ODATA_ACC_FACT_INCL	Factsheet for account
CRMT_BP_ODATA_CONTACT	CRMT_BP_ODATA_CONTACT_INCL	Contacts
CRMT_BP_ODATA_ATTACHMENT	CRMT_BP_ODATA_ATTACHMENT_INCL	Attachments
CRMT_BP_ODATA_NOTE	CRMT_BP_ODATA_NOTE_INCL	Notes
CRMT_BP_ODATA_EMPLOYEE	CRMT_BP_ODATA_EMPLOYEE_INCL	Employees

For more information about extension includes, see Extension Includes.

Front-End Extensibility

Extension Points

The following extension points are available:

View	Extension Point	Use
S2.view.xml (overview screen showing account tiles)	extOverviewTile	Allows you to remove or replace the account tiles in total.
S360.view.xml (account factsheet screen)	extKpiBox	Allows you to remove or replace the two revenue key figures (revenue last year, revenue to date current year).
	extKpiTile	Allows you, space permitting, to add new key figures to the right of the existing two revenue key figures.
	extGeneralInfo	Allows you to remove or replace the General Information block in total.
	extGeneralInfoLeft	Allows you, space permitting, to add custom attributes to the left-hand area of the General Information block.
	extGeneralInfoRight	Allows you, space permitting, to add custom attributes to the right-hand area of the General Information block.
	extContacts	Allows you to remove or replace the Contacts block in total.
	extContactsInfo	Allows you, space permitting, to add custom attributes to the Contacts block.
	extOpportunities	Allows you to remove or replace the Opportunities block in total.
	extOpportunityInfo	Allows you, space permitting, to add custom attributes to the Opportunities block.
	extAppointments	Allows you to remove or replace the Appointments block in total.
	extAppointmentLeft	Allows you, space permitting, to add custom attributes to the left-hand area of the Appointments block.
	extAppointmentRight	Allows you, space permitting, to add custom attributes to the right-hand area of the Appointments block.
	extLeads	Allows you to remove or replace the Leads block in total.
	extLeadInfo	Allows you to add custom attributes to the Leads block.
	extTasks	Allows you to remove or replace the Tasks block in total.
	extTaskInfo	Allows you, space permitting, to add custom attributes to the Tasks block.
	extNotes	Allows you to remove or replace the Notes block in total.
	extNoteInfo	Allows you, space permitting, to add custom attributes to the Notes block.
	extAttachments	Allows you to remove or replace the Attachments block in total.
	extAttachmentInfo	Allows you, space permitting, to add custom attributes to the Attachments block.
	extblockOverview	Allows you to add custom information blocks.

For more information about extension points, see Extension Points.

Display of UI Controls

Most of the UI controls for the My Accounts app can be hidden on the app UI.

For more information about hiding UI controls, see Concealable UI Controls.

More Information

For a general description of the extensibility options and procedures of Fiori apps, see Extensibility.