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 My Appointments

 

With the transactional app My Appointments, you can create and manage appointments. If you change appointments or create new ones within the app, they are synchronized with the CRM back end, and are also visible to colleagues there if they are entered as attendees.

Note that this app version is deprecated. We recommend that you install the app available with the software component UICRM001 100. If you have already implemented the deprecated version, we recommend to switch to the version available with component UICRM001 100.

Key Features

  • Switch between the monthly view, weekly view, and daily view of the calendar. Click a specific day in the thumbnail of the month, to display it on the screen.

  • Display details about accounts and contacts

  • Create new appointments, enter internal and external attendees, and assign an account and contact

  • Enter notes for an appointment

  • Attach documents to an appointment

  • Create appointments using multiple transactions

  • Create follow up appointments, follow up tasks, and follow up opportunities

  • Change the employee responsible for an appointment

  • Edit or delete an attachment

  • View calendars of other employees

    Note Note

    Private appointments in calendars of other employees are displayed as free time slots in the app.

    End of the note.
  • View transaction errors and transaction history

Navigation Targets

The app offers the possibility to directly access other apps to display detailed information, and to edit and create data.

Note Note

These linked apps have to be already available in your system landscape or you have to implement them along with this app.

End of the note.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Product Version Containing Back-End and Front-End Components of the App

SAP Fiori transactional apps 1.0 for SAP CRM SPS 4

Back-End Product Versions (with Minumum Support Package Stack) Supporting the App

  • SAP CRM 7.0 SPS 6 or higher

  • SAP enhancement package 1 for SAP CRM 7.0 SPS 3 or higher

  • SAP enhancement package 2 for SAP CRM 7.0 SPS 1 or higher

SAP Fiori System Landscape Options

Setup of SAP Fiori System Landscape with ABAP Environment

Related Apps

  • My Accounts

    If you call the My Appointments app from an account, all appointments that are related to this account are displayed, as long as you are entered as either the employee responsible or an attendee.

  • My Notes

    If you create an appointment from a note, the text of the note is copied to the notes field of the new appointment.

Component for Customer Messages

CRM-FIO-BTX-APP