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 My Contacts

 

With the transactional app My Contacts you can search for contacts stored in the back end, either for your own contacts or for all contacts. You can display contact details, start follow-up activities, edit contact information, and create new contacts. In a meeting with an existing contact, you can quickly check and update the available information. For new contacts, you can enter data directly on your mobile device or desktop PC, from where it is automatically transferred to the back-end system.

Note that this app version is deprecated. We recommend that you install the app available with the software component UICRM001 100. If you have already implemented the deprecated version, we recommend to switch to the version available with component UICRM001 100.

Key Features

  • Search for contacts by first name, last name, or account

  • Sort the contacts list by first name, last name, and account

  • Switch between own contacts (contacts of all those accounts to which you are assigned as employee responsible in the back end) and all contacts

  • Display communication data, notes, and attachments for a contact

  • Start follow-up activities for the selected contact, such as making a call or writing an email

  • Display a quick overview of contact’s accounts and navigate to more details for the account

  • Edit contact information, add new notes and attachments, add or change the contact’s photo

  • Create a new contact for an existing account

Navigation Targets

The app offers the possibility to directly access the My Accounts app.

Note Note

This linked app has to be already available in your system landscape or you have to implement it along with this app.

End of the note.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Product Version Containing Back-End and Front-End Components of the App

SAP Fiori transactional apps 1.0 for SAP CRM SPS 4

Back-End Product Versions (with Minumum Support Package Stack) Supporting the App

  • SAP CRM 7.0 SPS 6 or higher

  • SAP enhancement package 1 for SAP CRM 7.0 SPS 3 or higher

  • SAP enhancement package 2 for SAP CRM 7.0 SPS 1 or higher

SAP Fiori System Landscape Options

Setup of SAP Fiori System Landscape with ABAP Environment

Component for Customer Incidents

CRM-FIO-BP