Show TOC

User Information: Receive ProductsLocate this document in the navigation structure

This text provides you with detailed information about

  • Use case best practices

  • Additional key features

  • Technical features and options

  • Alternatives to retrieve documents

  • Supported primary and secondary IDs for documents and products when scanning or entering IDs

Use Case Best Practices

Case: Receive Trusted, ReceiveRegular/Detailed Occasionally

In the trusted receiving process, you assume that the products and the quantity that was delivered to your store on the pallet are correct, for example because the shipment comes from your own DC or from a supplier that you trust. You know that your own DC or your trusted supplier does not overship or undership. You want to save time in such a case, and post the receipt as easily and quickly as possible.

Setup: You have assigned only the tile Receive Products Trusted to the role of your user and (optionally) enhanced the processing of entity PostDocument under Control the GR Posting (Trusted) for a Scanned Document. For more information, see documentation in Customizing for Logistics – General, under Start of the navigation path SAP Retail Store Next navigation step In-Store Merchandise and Inventory Management – UI5 Apps Next navigation step Receive Products Next navigation step Business Add-Ins (BAdIs) Next navigation step BAdI: Enhancement for Entity "PostDocument" End of the navigation path.

Scan the document ID (see the respective table below in the section "Supported Primary and Secondary IDs") or enter it manually or by (bluetooth/USB-connected) external scanner in the scan entry field, if the built-in scanner is not available (see also the respective table in the section "Retrieve Documents"). The document will be posted automatically (this behavior can be controlled by an enhancement). You may check and correct later on.

In your SAP ECC system, you can decide and define which documents are subject to trusted receiving, and which documents are not.

For trusted receiving, you scan the barcode on the pallet. The system identifies the reference document automatically, determines that the reference document is allowed for trusted receiving, and posts the receipt in the ECC system immediately. After scanning, the app shows a list of reference documents from the same supplier.

Case: Receive Regular/Detailed Exclusively, Without Receive Quantity Proposal

Setup: You have assigned only the tile Receive Products to the role of your user. You have set the property Proposed Receive Quantity to Zero in Customizing for Logistics – General, under Start of the navigation path SAP Retail Store Next navigation step In-Store Merchandise and Inventory Management – UI5 Apps Next navigation step Receive Products Next navigation step Define Basic Settings for Receive Products Next navigation step Receive Products Basic Customizing Settings End of the navigation path.

Scan the document ID (see the respective table below in the section "Supported Primary and Secondary IDs") or enter the SSCC manually or by (bluetooth/USB-connected) external scanner in the scan entry field, if the built-in scanner is not available (see also the respective table in the section "Retrieve Documents"). The document will not be posted automatically, but the app navigates automatically to a list of items. You may now scan the GTIN of each received packing unit and press the post button once you are finished. You may enter the quantity by keypad, or use the search to find the product.

Case: Receive Regular/Detailed Exclusively, With Receive Quantity Proposal

Setup: You have assigned only the tile Receive Products to the role of your user. You have set the property Proposed Receive Quantity to Expected in Customizing for Logistics – General, under Start of the navigation path SAP Retail Store Next navigation step In-Store Merchandise and Inventory Management – UI5 Apps Next navigation step Receive Products Next navigation step Define Basic Settings for Receive Products Next navigation step Receive Products Basic Customizing Settings (field Proposed Received Quantity) End of the navigation path.

Scan the document ID (see the respective table below in the section "Supported Primary and Secondary IDs") or enter the SSCC manually or by (bluetooth/USB-connected) external scanner in the scan entry field, if the built-in scanner is not available (see also the respective table in the section "Retrieve Documents"). The document will not be posted automatically but the app navigates automatically to a list of items. You may now make a rough check and optionally turn on the switch to keep track of the checking process (the switch is just a user help and has no further influence on the processing of document posting). Finally, press the post button to confirm the changed and all unchanged proposed quantities. You may scan the GTIN of each received packing unit, as well as for inspection samples.

Case: Post Only One Piece of One Item as an Exception

Setup: Receive regular/detailed exclusively either with or without receive quantity proposal (field Proposed Received Quantity). Works in trusted mode as well, if trusted posting did not occur.

You are in the middle of processing received goods in regular mode and are required to sell one piece of the goods that have just arrived on short notice. You may navigate to the detail view of the respective product item, change the quantity to 1, and post just this item.

Case: Correct Received Quantity After Trusted or Regular Receipt

Setup: Receive regular/detailed exclusively either with or without receive quantity proposal (field Proposed Received Quantity). Works in trusted mode as well.

Scan the document ID (see the respective table below in the section "Supported Primary and Secondary IDs") or enter the SSCC manually or by (bluetooth/USB-connected) external scanner in the scan entry field, if the built-in scanner is not available (see also the respective table in the section "Retrieve Documents"). Navigate to the product list in trusted mode (in regular mode, the app navigates automatically to it). You may correct the posted quantity by adding the missing (with a positive number) or reverse (with a negative number) quantities.

Case: Check Worklist for Today/Tomorrow/Overdue

Open the app (trusted or regular mode), press the filter button, and adjust the filter criteria to your needs, mainly the Expected Delivery Date.

Additional Key Features
  • Scan bar code of document ID (see details in the section "Retrieve Documents") if (camera) scanner is available on (mobile) device when working in Fiori client

  • Enter document IDs manually if scanner or bar code is not available

  • Scan GTIN (Global Trade Item Number) on mobile devices with (camera) scanner to navigate and to count (default configuration) on product/item level, or search within the filter-defined delivery date range for documents that contain the product

  • Use SAP product ID, vendor product ID, or old product ID instead of GTINs in exceptional cases

  • Search for products by GTIN, product ID, or description when scanning is not available on the device

  • Correct received quantities when items are posted (add missing pieces, reversals by negative numbers)

  • Track checked item by ticking items (set switch to ok) when working with proposed quantities

  • Preview deliveries for today or tomorrow by requesting documents via filter (expected delivery date)

  • Check overdue deliveries by requesting documents via filter (expected delivery date)

Technical Features and Options
  • Interrupt work at any time: quantity changes are persisted automatically

  • Recognize unprocessed items by bold font (similar to read and unread emails)

  • Progress of work indicated on top right of product overview, based on counted quantities

  • Use advantage of units of measure following scanned GTINs (end consumer unit or outer box) with conversion of quantities, revert or change unit of measure manually in product detail view

  • Compare expected quantities based on documents (handling unit and delivery) provided by the supplier if available, or on scheduled quantities (more accurate than planned or total ordered quantity)

  • Find reference document IDs in product detail view, with the option to navigate to respective fact sheets (if available technically and by role)

  • The app considers the product status, and blocks receipt of goods if required

  • Receiving is prohibited when documents are not ready for processing (goods issue pending for outbound deliveries)

  • Post goods receipt with other transactions as required. The app recognizes and supports this in most cases.

  • Clean up outdated processing information with report RTST_RP_CLEANUP_STATUS_TABLES.

  • Influence response time of posting request for document and items by using an extension to control asynchronous back-end processing

Retrieve Documents
Table 1: Alternatives to Retrieve Documents

Fiori Client on Mobile*)

Browser on Mobile*)

Browser on Desktop

Comment

Scan bar code of document ID with built-in scanner

YES

NO

NO

Camera scanner (or hardware scanner that is connected by a custom-provided Kapsel plugin)

Push scan button and enter document ID**)

YES

(Input field shown only after cancellation of camera scanner)

YES

(Input field shown immediately)

NO

Use this option when bar code not available or readable, same processing as built-in scanner

Push Enter ID button and enter document ID**)

YES

(Input field shown immediately)

Use this option when bar code not available or readable; no immediate posting in trusted mode, use selection button instead

Push filter button, adjust filter criteria if needed and press ok

YES

YES

YES

The suppliers shown depend on other filter settings (for example, only those external suppliers for which a delivery exists in the system with expected delivery date today)

• *) Mobile = Phone or tablet

**) Enter document ID manually or by using an external scanner connected via bluetooth or USB

Supported Primary and Secondary IDs
Table 2: Supported primary and secondary IDs for documents and products when scanning or entering IDs:

Primary

Secondary

Handling Unit

SSCC

Outbound Delivery

Delivery ID

Inbound Delivery

Delivery ID

Tracking number

Purchase Order

Order ID

Product

GTIN

Product ID, vendor product number, old product number