Make sure the following is done:
Components, Support Packages, and SAP Notes are installed.
Communication channels are configured.
All relevant OData services and ICF nodes are active.
Roles and authorizations are assigned.
Symptom: Launchpad or launchpad designer does not display catalogs.
Symptom: Launchpad or launchpad designer does not start.
Note
If the launchpad does not start or display catalogs, there can also be other causes, such as with SAP Gateway, back ends, or authorizations.
For general information about troubleshooting launchpad and launchpad designer, see the following:
For SAP NetWeaver 7.31, see SAP Library for User Interface Add-On 1.0 on SAP Help Portal at
.For SAP NetWeaver 7.4, see the documentation on SAP Help Portal at
.For information about troubleshooting the coding, SAPUI5 applications in general, and browser-specifics, see the following:
For SAP NetWeaver 7.31, see SAP Library for User Interface Add-On 1.0 on SAP Help Portal at
.For SAP NetWeaver 7.4, see the documentation on SAP Help Portal at
.For more information, see SAP Note 1797736.
Symptom: HTTP error 400 Bad Request
Possible Causes | Solution |
---|---|
This error can occur in the case of an incorrect request. If you are sure that your request is correct, the |
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For information about troubleshooting the SAP Jam integration, see the SAP Library as follows:
For SAP NetWeaver 7.31, see SAP Library for User Interface Add-On 1.0 on SAP Help Portal at
For SAP NetWeaver 7.4, see SAP Help Portal at
Symptom: Search does not display results.
Symptom: Search field is not displayed.
For more information, see Setup of SAP Fiori Search.
Symptom: A specific app is not displayed in the launchpad.
Symptom: App does not start.
Symptom: App does not display any data.
Symptom: App Launcher does not display dynamic data for app (counter or similar).
Possible Causes | Solution |
---|---|
User is not authorized to display the app. | Assign roles and authorizations. Check the browser log. Check the SAP Gateway error log (transaction Check if the back end is connected. |
Symptom: The app displays data of other users or data that is created by another user ID.
Symptom: Error message “Your user is not configured properly. Please contact system administrator”.
Possible Causes | Solution |
---|---|
Trusted RFC not configured correctly. | For SAP Fiori System Landscape with ABAP Environment:ABAP Servers: Setup of Communication For SAP Fiori System Landscape with SAP HANA Database or for SAP Fiori System Landscape with SAP HANA XS:ABAP Servers: Setup of Communication |
Symptom: Fact Sheet is not displayed.
For more information, see Setup of SAP Fiori Search.
Symptom 1: Data is missing on a fact sheet.
Symptom 2: Problems during navigation: You cannot call fact sheets or back end transactions.
For more information, see SAP Note 1998366.
Symptom: OData service returns a 500 (Internal Server) error with a message in the response “Invalidated View”.
Symptom: Activation error while importing delivery units.
For more information, see SAP Note 2000409.
For issues with the following apps, see SAP Note 2000409:
Approve Purchase Requisitions
Approve Purchase Orders
Approve Purchase Contracts