Activities 
With Activities, you can display the activities in which you are the employee responsible.
Note
This is only valid for the Appointments activity type.
With this KPI, you can check the following information:
The number of activities in which you are the employee responsible
The number of activities corresponding to the different priorities defined in the CRM back-end system (for example, very high, high, medium, or low); the top 3 priorities corresponding to the number of activities are displayed
The number of activities that are currently overdue
The number of activities that are due within specified periods (month, quarter, or beyond the quarter)
Activities corresponding to individual accounts; this information can be grouped by:
Priority
Month
Quarter
Bar charts and diamond charts that allow you to view the activities corresponding to various groupings
Additional details from drilling down into specific components of the chart
Filtered values, using the filter control for accounts and priorities and the slider control for months
Key Features
Calculations: The number of activities based on the dimensions (for example, priority, month, or quarter)
Specific Drilldowns:
Grouped by priority
By default, the chart displays the number of activities per account, grouped according to the different priorities defined in the CRM back-end system.
In the first level of the drill-down, the chart lists the activities corresponding to the specific priority (for example, if you chose the bar corresponding to Very High, a pop-over window lists the activities that are of very high priority. There is also an option to view details.
In the next level of the drill-down, you can choose View Details to view the listed activities grouped by month.
Grouped by month
When you launch this grouping from the initial screen, the chart displays all the activities corresponding to the months in a year.
NoteWhen you navigate to this grouping from the priority grouping, the chart only displays the selected activities (and these activities are displayed against the corresponding months).
End of the note.
In the first level of the drill-down, you can choose a specific activity and view basic details such as the activity name, priority, and end date. Alternatively, you can choose Account to navigate to the specific account that contains this activity (in the My Accounts app (transactional)).
Grouped by quarter
In this view, all activities are grouped according to the quarter (Q1, Q2, Q3, or Q4).
In the first level of the drill-down, you can choose a specific activity and view basic details such as the activity name, priority, and end date. Alternatively, you can choose Account to navigate to the specific account that contains this activity (in the My Accounts app (transactional)).
Technical Requirements
The following products are needed to run this analytical application:
Component | Technical Name |
|---|---|
SAP HANA | SAP HANA Live SPS 7, revision 71 |
SAP HANA Live Product (Software Component) | SAP HANA Live for SAP CRM (HCO_HBA_CRM) |
KPI Modeler | SAP Smart Business Component for KPI Modeling 1.0 |
Virtual Data Model (VDM) | VDM for SAP CRM (package sap.hba.crm) |
SAP Smart Business Product | SAP Smart Business for CRM 1.0 |
Weitere Informationen zu den technischen Voraussetzungen für die Verwendung von SAP-Smart-Business-Apps in Ihrer Systemlandschaft finden Sie unter Installation.
Related Apps
Component for Customer Messages
CRM-ANA-SLS