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 Using Form Fields to Enter Agent Notes

Use

A standard function is available to enter agent notes in the form. To use this function, you must use the following automatically generated fields:

  • HRASR_CURRENT_NOTE

    In this field, the current agent (processor) of a form can enter any number of notes at the process runtime.

  • HRASR_PREVIOUS_NOTES

    In this field, all notes entered in previous processing steps are displayed to the current agent.

Procedure

You access the Adobe LiveCycle Designer (Form Builder ) through the Customizing for HR Administrative Services :

  • Choose Start of the navigation path Configuration of Forms/Processes Next navigation step Configuration of Forms Next navigation step Create ISR Scenario End of the navigation path .

  • Choose Version in the dialog structure.

    The Change Version view appears.

  • Choose Generate to create the form or Change Adobe Form to edit an existing form.

Proceed as follows:

  1. Select the element with the name HR Admin – Comments from the Library and move it to the form using drag and drop.

  2. Change the field names in accordance with your requirements.

  3. Leave the technical settings and data binding unchanged.