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  Cancellations

Use

You use the cancellation functions to undo

  • Individual sales requests (at material level)

  • Several requests (at wholesaler, object, and customer level)

  • Individual sales reports

  • Complete request runs

Prerequisites

  • Request runs that are to be cancelled cannot be reported back to the system. For this reason, the Pendulum List Indirect Sales checks whether the sales of particular articles for the specified request run number have already been reported. If this is the case, the system does not allow the cancellation.

  • You can only cancel successfully created requests (indirect orders). If the information for creating indirect orders is incomplete, the system issues an error message. You can view the messages in the log. You have to correct missing or incorrect data and then restart the Cancellation Request Run function

  • To reverse a confirmation, the Pendulum List Indirect Sales must have updated the confirmation to be cancelled without any errors.

  • The following prerequisites must be met for you to cancel a complete request run:

    • The request run number entered on the initial screen must be the number of the last request run for the relevant sales organization .

    • You can only cancel the last request run for each requesting sales organization. To avoid data inconsistencies, the system checks prior to each cancellation whether the request run number entered on the initial screen is the request run number of the last request run for the sales organization concerned. If this is not the case, the system does not allow the cancellation.

    • To cancel an earlier request run than the last request run for a particular sales organization, you have to cancel all request runs for that sales organization executed after the request run you wish to cancel.

Features

Pendulum List Indirect Sales provides three cancellation functions.

  • Cancellation of sales requests

  • Cancellation of sales reports

  • Cancellation of request runs

Activities

Cancelling a Sales Request

You select the sales requests to be cancelled by specifying the relevant request period and choosing the sales request from the list displayed.

You can choose single requests on the material selection level or several requests on the wholesaler, customer and object selection levels .

Note Note

The request period defines a period of time within which requests shall be cancelled. A request period can contain one or more reporting intervals.

End of the note.
Cancelling a Sales Report

You select the sales reports to be cancelled by specifying the relevant request period and choosing the sales report from the list displayed.

You can choose single reports on the material selection level or several reports on the wholesaler, customer and objec tselection levels.

Cancelling a Request Run

You enter the number of the request run to be cancelled and choose Execute .

Note Note

Take care when canceling a complete request run. Check first whether the preconditions are fulfilled (for example, no reported sales during this period, no changes to the master data, same conditions for order creation as for the sales area assignment).

End of the note.

Example

If you want to cancel a sales request, the beginning of the sales request period must

  • Be before the start of the first reporting interval or

  • Coincide with the start date of the first reporting interval,

which you intend to include in the cancellation.

If you do not want to enter a date for the end of the request period, the Pendulum List Indirect Sales automatically sets the same start and end for the request period.

If you want to enter a date for the end of the request period, the end of the request period must

  • Be after the end of the last reporting interval or

  • Coincide with the end date of the last reporting interval

which you intend to include in the cancellation.