Service Parts Management (LO-SPM)
Purpose
Service Parts Management (SPM) is a comprehensive, cross-component solution for supporting and managing the extended service parts network. It encompasses the entire range of service parts management activities, including planning, execution, fulfillment, collaboration, and analytics. SPM helps you link your entire service value chain for better visibility, coordination, collaboration, and control of the service parts network.
This documentation refers only to the enhancements for SPM in the ERPsystem.
SPM comprises two business scenarios:
Service Parts Planning
and
Service Parts Execution
. The scenario descriptions are part of SAP Solution Manager implementation content ST-ICO150 SupportPackage01. For more information about SAPSolutionManager, see
service.sap.com/solutionmanager
.
Implementation Considerations
In addition to the ERPsystem, you also need other components to be able to perform the SPM processes. For more information about how these systems connect to the ERPsystem, see System Landscape .
Before you can use SPM in the standard ERP system, you must
activate the enhancements
for SPM in Customizing for
Logistics Execution
, by choosing
Service Parts Management (SPM)
Activate Enhancements for Service Parts Management (SPM)
Activate Enhancements for Service Parts Management
.
Note
When you perform this activity, restrictions apply to SPM processes in the ERPsystem. For more information, see SAP Note 821101.
Features
The enhancements for SPM in the ERPsystem provide the following features: