If you are unable to assign payments received because the payments were not intended for your company, you can initiate repayment within the payment lot, provided qualified bank data exists.
You can designate payments for refunding in a payment lot. The payment program then repays the amounts. A list display and a reversal transaction can be used for repayment requests.
To trigger a repayment, in the payment lot, select the field that allows you to pay out a refund.
Choose one of the following paths to display an overview:
Role
SAP Easy Access screen
Choose one of the following paths to use the reversal transaction:
Role
SAP Easy Access screen
Before the payment program can make a repayment, you have to select the With Repayments
field in the payment run parameters. Make sure that the payment method for the repayment was also specified for the payment run. Repayment requests where the payment method is missing in the list of payment method or in which the bank selection has not been maintained in the bank details are recorded as exceptions with a separate item indicator.