Processing Request Forms
Use
With a request form, you can request an adjustment posting from the Intranet.
The SAP standard includes a predefined form for adjustment postings. This form is divided into various areas, but you can adjust the layout and the individual fields individually.
Prerequisites
You first need to define in Customizing which fields are to be available on the form.
See
Cross-Application Components
Internet/Intranet Services
Internal Service Request
Definition of Scenarios with Specific Customizing Request for an Adjustment Posting
Define Own Scenarios For The Request Of Adjustment Postings.
You have defined the layout of the form
Using the SAP@Web Studios
Using the
Web Application Builder
in the
ABAP Development Workbench
If you access the form via
Create an Internal Service Request
from the SAP NetWeaver Portal, you first have to select the right request from (see
Creating an Internal Service Request
).
Procedure
Enter the data regarding the incorrect posting.
If you access the form from the SAP system, these fields contains this information.
Enter a text to describe the problem.
This is an optional entry.
If you know the name of the processor for this problem, enter it in the
processor
field.
If a
processor
or a
standard role
was entered in Customizing, these fields contain the corresponding entries. The partner role setting in Customizing controls whether an individual employee or a department is entered as the problem processor. You can find additional information about roles in
Defining Roles based on Responsibilities
.
Caution
If an entire department was entered as the processor, you
cannot overwrite
the
Processor
field. The system displays a list of the processors.
The fields for Created by contain your data.
Check your entries.
Send
the request.Confirm the message, that your request has been saved.
Result
The request is transferred to the SAP ECC system and assigned to a processor.