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 Creating Printed Records

 

As part of a dunning run, you want to send dunning letters and payment forms.

Integration

You format application forms using the Print Workbench component. You then print the correspondence using the Correspondence component. The following form classes are delivered as standard:

  • FI_CA_DUNNING_NEW (Contract Accounts Receivable and Payable) with the sample application form FI_CA_DUNNING_SAMPLE_SF (Smart Form)

  • IS_U_CA_DUNNING (industriy components Utilities, Telecommunications)

  • ISM_CA_DUNNING (industry component Media)

Features

Depending on the dunning activity, you can create documents for a dunning notice in two ways:

  • The dunning activity run creates the documents using industry-specific or customer-specific dunning activities. SAP does not recommend this method.

  • The Create Correspondence Request dunning activity creates correspondence container entries that you print using correspondence printing (on the SAP Easy Access screen under Start of the navigation path Periodic Processing Next navigation step Correspondence Next navigation step Print End of the navigation path). In that case, you create the dunning letter itself using the print program from the Correspondence component. In events 0770 and 0773, you can determine the recipient and address for a dunning letter dependent on the dunning level.

    Note Note

    To avoid printing dunning notices that have already been reversed, always print the documents immediately after the dunning activity run. See SAP Note 526624Information published on SAP site.

    End of the note.

Payment Forms

If you use the function modules *DUNNING_PR_CORR_CONT_0350 as a dunning activity, you can also send a payment form for the dunned items and the related interest and charge documents with the dunning letter. If the activity for creating correspondence has not created a payment form number, you can assign the payment form number using the function module FKK_DUNNING_PF_NO_DET_0350. The internal and external payment form numbers are saved in the dunning header and can be used to assign the open items on payment receipt.

You print using the Print Workbench. There, certain form classes, such as form class IS_U_CA_DUNNING, provide data in structure PAYMO (Attached Payment Media Output). You can print this data on the attached payment form. The application form itself can also trigger a special printout using a separate CALL FUNCTION OPEN_FORM.

Using a collection, you can print the application form and the payment form attached together (see also the documentation for the Print Workbench).

For detailed information about creating payment forms, see Payment Forms.

Activities

  1. Configure the application forms you need in Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Basic Functions Next navigation step Print Workbench Next navigation step Define Application Forms End of the navigation path). For more information, see Processing Application Forms in the documentation for the Print Workbench.

  2. Assign the application form to the required dunning activity in the IMG activity Configure Dunning Activities (Start of the navigation path Business Transactions Next navigation step Dunning Notices End of the navigation path).

  3. Define the dunning activities in the individual dunning levels of the dunning procedure (see Start of the navigation path Business Transactions Next navigation step Dunning Notices Next navigation step Configure Dunning Procedures End of the navigation path).

If you set the indicator Print All Items in Customizing for the dunning level (screen area History and Dunning Printing), you can include items that are due in the future (info items) in the printout. The info items are not displayed in the dunning history. To print the total of all items selected, you have to create the total in your dunning form in the Exit-During-Loop of level OPEN_ITEM, print it, and then reset it in the Exit-After-Loop.