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 Creating Credit and Debit Memo Requests

Prerequisites

You can enter a credit or debit memo request in one of the following ways:

  • Without reference to a preceding document

  • With reference to a preceding document, such as:

Sales orders

Contracts

Contract release orders

Billing documents

Procedure

Use the same procedure that you use for creating sales orders . You can use the following order types in the standard system:

  • CR for credit memo requests

  • DR for debit memo request

For more information on creating credit or debit memo requests with reference to preceding documents, see Creating a Sales Order With Reference .

The following entries are important for creating a request:

  • Customer number of the business partner who requests a credit memo or to whom a debit memo is to be forwarded

  • Order reason (why the request is necessary)

  • Material and the quantity in the request

Note Note

If the credit memo request refers only to part of the billed or ordered quantity, you can adjust the target quantity in the credit memo request accordingly. If you enter another credit memo request with reference to the billing document or the underlying sales order, the system informs you of the quantity which has already been credited.

End of the note.

Result

After you have released a credit or memo debit request , you can create a credit or debit memo.

To create the credit memo with reference to a credit memo request, use the procedure for creating a credit memo. For more information on sales documents, see Creating Credit or Debit Memos .