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 Business hours


Groups attributes together that indicate when and how a business partner can be contacted.


Business hours can indicate, for example, when a business partner can receive

  • Telephone calls (calling hours)

  • Visitors (visiting hours)

  • Deliveries of products (goods receiving hours)

You can create calling and visiting hours for a contact person relationship.

You can create different schedule typesfor a business partner. You can also create your own schedule types. Bear in mind SAP note 636427 in this case.


The business hours are based on the SAP appointment calendar, which allows you to define appointment ruleswith the help of the rule editor. You can use various rule types for this purpose (e.g. regular daily or weekly visiting hours). You can indicate, for example, that a business partner can be visited on the first Tuesday and Wednesday of the month from 08.00 to 10.00, with the exception of public holidays.

For more information on the appointment calendar, see the SAP Library under Appointment Calendar (BC-SRV-GBT).

Make the necessary settings for the business hours in the Implementation Guide (IMG) in Customizing of the Business Partner under Start of the navigation path Basic Settings Next navigation step Business Hours. End of the navigation path