An e-mail which arrives in the e-mail inbox, advising an agent that there is a work item to be executed.
Extended Notification
is used to inform recipients by e-mail that a workflow work item is waiting to be processed.
This e-mail notification makes sense if the recipient does not have a UWL in the portal (for example, this can be the case for the portal role Employee
) or if the recipient does not frequently check his or her R/3 inbox. The work item does not appear in the UWL,
but arrives in an e-mail as a link instead. This ensures that agents involved in a workflow process receive notification of a work item to be executed as soon as possible, meaning that the process can be completed without unnecessary delays. A link is provided in the e-mail body from which you can generate
the work item to be executed. Alternatively, you can choose not to send the e-mail so that the recipient instead receives the work item in the worklist.
For more information, see Customizing for Personnel Management
under .