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Object documentationE-Mail Notification

 

An e-mail which arrives in the e-mail inbox, advising an agent that there is a work item to be executed.

 

Extended Notification is used to inform recipients by e-mail that a workflow work item is waiting to be processed.

This e-mail notification makes sense if the recipient does not have a UWL in the portal (for example, this can be the case for the portal role Employee) or if the recipient does not frequently check his or her R/3 inbox. The work item does not appear in the UWL, but arrives in an e-mail as a link instead. This ensures that agents involved in a workflow process receive notification of a work item to be executed as soon as possible, meaning that the process can be completed without unnecessary delays. A link is provided in the e-mail body from which you can generate the work item to be executed. Alternatively, you can choose not to send the e-mail so that the recipient instead receives the work item in the worklist.

For more information, see Customizing for Personnel Management under Start of the navigation path HR Administrative Services Next navigation step Configuration of Forms/Processes Next navigation step Process Configuration Next navigation step Enhanced Messages Next navigation step Enhanced Notifications of SAP Business Workflow End of the navigation path.