Integration with SAP Jam

SAP Jam is an enterprise collaboration tool that focuses on business activities such as analyzing data, planning meetings, and making decisions. This solution allows SAP Learning Solution customers with blended learning approaches and to stay current with best practices and run more effectively in the area of learning and talent development.

For more information on SAP Jam, see Start of the navigation path Cloud Next navigation step SAP Jam End of the navigation path .

Prerequisites

You have configured the integration of Learning Solution back-end system with SAP Jam.
Configuration for application ID must be maintained based on the application ID (LSJAM APPID) maintained during configuration of SAP Jam with back-end. You must also maintain the platform type (LSJAM PLATY).

For more information on SAP Jam, see Cloud SAP Jam .

For more information regarding the configurations for integrating SAP Jam, see SAP Service Market Place at http://service.sap.com/instguides SAP NetWeaver SAP NetWeaver 7.0 (2004s) or 7.3 or 7.4 Operations Social Media Integration Connecting SAP Jam with SAP ABAP Systems .
You have made the following settings in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam :

Note
For more information, see Customizing documentation under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam .

End of the note.
You must have the required authorizations (SAP Jam administrator and SAP Learning Solution (LSO) administrator).

Features

SAP Jam groups can be assigned to one or more course types, for example, class room training or web-based training.
Learners who have booked the course that is linked to SAP Jam Group get an invite to join the group (through E-mail or SAP Jam notification area).
Learners can accept the invitation and start collaboration directly or from Learning Portal at later point of time.
A button or a link is available for the learners to access the SAP Jam group from the Learning Portal. This button or link is available next to the time independent trainings on the Training Home page or on the Course Type page as well as on the Training History (under Completed courses).
You can maintain the label for SAP Jam Group Link for the required languages in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam (else the default text SAP Jam Group is visible).

Note
The administrator has to login into system with the corresponding language and maintain the label. The default text is maintained only with the German logon.

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Assign a SAP Jam group as a template (master) to time dependent course types.
Automated copying of SAP Jam groups and settings to support collaboration at a course level.
You must maintain the SAP Jam Group Settings infotype to perform the above action.
Learners, instructors, and tutors get or lose access to the SAP Jam group automatically at different points in time depending on the settings maintained in the SAP Jam Group Settings infotype.
These settings define when a learner, instructor, or tutor is invited to access a SAP Jam group or are removed from the SAP Jam group.
You can revoke access of the users from the SAP Jam group assigned at the course type level by activating the customizing switch LSJAM_REVOK in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam .
You can maintain a user as a generic course type responsible (for all course types) by maintaining a user name in the customizing switch LSJAM_COREP in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam .

Activities

To set up a collaboration, complete the following activities:

Collaboration at a course type level:
1. Administrator for SAP Learning Solution should create a group within SAP Jam. For more information on SAP Jam group creation, see SAP library under Cloud SAP Jam .
2. After the group is created, the course administrator must link the actual collaboration group to the course type by following the steps below:
  1. Go to Training and Event Management SAP Learning Solution Training Management Course Preparation Maintain Master Data via Catalog .
  2. Find the Course Type for which SAP Jam ID should be maintained and choose to go to the details.
  3. Edit the Course Type.
  4. Use input help to maintain the Infotype SAP Jam Group ID.
    
    The input help will only list the ID of SAP Jam groups in which you are owner or member.
    You can also manually maintain the ID of SAP Jam group in which you are not owner or member. The system returns a warning and allows you to save.
  Note
  SAP Jam groups can be used by multiple course types.
  End of the note.
3. Administrator must schedule the report RH_SOCIAL_SCHEDULER_LSO in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam .
  For more information on the report, see report documentation for RH_SOCIAL_SCHEDULER_LSO.
Collaboration at a course level
1. Administrator for SAP Learning Solution should create a group within SAP Jam. This group is used as a Master group to automatically create a new SAP Jam group at a course level. The settings and the administrators are copied from the master group to the new group. For more information on SAP Jam group creation, see SAP library under Cloud SAP Jam .
2. After the group is created, the course administrator must follow the steps below to maintain the SAP Jam Group Settings infotype that is required for a successful collaboration at a course level:
  1. Go to Training and Event Management SAP Learning Solution Training Management Course Preparation Maintain Master Data via Catalog .
  2. Find the Course Type for which SAP Jam Master ID should be maintained and choose to go to the details.
  3. Edit the Course Type.
  4. Use input help to maintain the Infotype SAP Jam Group ID.
    
    The input help will only list the ID of SAP Jam groups in which you are owner or member.
    You can also manually maintain the ID of SAP Jam group in which you are not owner or member. The system returns a warning and allows you to save.
  Note
  SAP Jam master groups can be used by multiple course types.
  You have to run the report RH_SOCIAL_MANAGER_LSO to create a new SAP Jam group for collaboration at a course level using settings from the Master group.
  End of the note.
3. The administrator must maintain the collaboration settings for each user role like tutor, instructor, or learner. A user can get or lose access to the SAP Jam groups based on the settings maintained.
4. Administrator must schedule the report RH_SOCIAL_SCHEDULER_LSO in Customizing under Training and Event Management SAP Learning Solution Training Management Integration Social Learning – SAP Jam Integration Integrate Social Learning in SAP Jam .
  For more information on the report, see report documentation for RH_SOCIAL_SCHEDULER_LSO.