You defined withdrawal reasons in Customizing for
Contract Accounts Receivable and Payable
by choosing
These reasons specify whether interest and charges are to be retained, reversed, or – for interest only – adjusted to the payments already made. For a withdrawal reason, you also define whether creditworthiness is updated when a promise to pay is withdrawn. If you require an update, the system automatically determines the level of fulfillment of the promise up to the date of the withdrawal. If this level of fulfillment would lead to the status "Promise broken," the system updates the creditworthiness of the business partner with the value you defined in Customizing for the category for broken promises.
A promise to pay can be withdrawn by your business partner or by you. If you want to withdraw a promise to pay:
On the SAP Easy Access screen, choose
. Enter the business partner whose promise to pay you want to withdraw (and the company code, where necessary) and choose
Continue
.
Choose the
Withdraw Promise
pushbutton.
Specify who has triggered the withdrawal and select a reason for the withdrawal.
Save.
The withdrawal makes the promise to pay inactive; the relevant items can then be included in another promise to pay, for example.
You can still display the data of the withdrawn promise to pay.