Communication Between SPM Systems

Use

To run the Service Parts Management (SPM) processes, each of the systems must be connected to the ERPsystem. The sections below describe the settings required to allow the ERPsystem to communicate with the other SPM systems.

Integration

Communication with SAP CRM

The ERP system communicates with SAPCRM using CRM Middleware. For more information, see SAP Library of SAP CRM under Start of the navigation path SAP Customer Relationship Management Next navigation step Data Exchange and Mobile Technologies CRM Middleware End of the navigation path .

Communication with SAP EWM

You transfer both master data and application data to SAPEWM.

Interfaces in both the ERPsystem and your SAPEWM system(s) allow you to transfer application data in the form of tight coupling. To ensure a high level of stability, the application data is transferred asynchronously.

For more information, in the qRFC Monitor (Inbound Queue) transaction (transaction code SMQ2), choose Start of the navigation path Help Next navigation step Application Help End of the navigation path .

Note Note

The system transfers only single documents.

End of the note.

For more information about the settings required for transferring the application data to SAPEWM, see Customizing for Logistics Execution under Start of the navigation path Service Parts Management (SPM) Next navigation step Integrate SPM with Other Components End of the navigation path .

In addition to the settings required in the ERP system, you must also make settings for the transfer of transaction data in SAP EWM . In Customizing for Extended Warehouse Management in your SAPEWM system, choose Start of the navigation path Interfaces Next navigation step ERP Integration End of the navigation path .

Communication with SAPAPO

The ERPsystem uses APO Core Interface (CIF) to communicate with SAPAPO.

For more information, see SAP Library of SAP Supply Chain Management (SAPSCM) under Start of the navigation path SAP Advanced Planning and Optimization Next navigation step Integration via APO Core Interface (CIF) End of the navigation path .

Communication with SAP ICH

The ERPsystem uses IDocs and interfaces of usage type Process Integration (PI) in SAP NetWeaver to communicate with SAP Inventory Collaboration Hub (SAP ICH). You also need the usage type PI to transfer data between SAPICH and other external systems.

For more information about the functions provided by SAP ICH, see SAP Library of SAPSupply Chain Management (SCM) under SAP Inventory Collaboration Hub (SAPICH) .

For more information about the required interfaces of the usage type PI, see SAP Library of SAP Supply Chain Management (SCM) under Start of the navigation path SAP Inventory Collaboration Hub (SAP ICH) Next navigation step XI Content for SAP Inventory Collaboration Hub Interface Objects for SAP ICH XI Interfaces for SAP ICH. End of the navigation path

See also:

Given the amount of data that you transfer between systems, you can also monitor queues between the systems. For more information, see Administration and Monitoring .