You can access information directly from the express delivery company about the current location and status of parcels or deliveries en route to customers via the Internet.
For outbound deliveries, start at
shipping
and choose
Tracking
; for inbound deliveries, start at
inbound delivery
and choose
Tracking
.
Enter the document number on the selection screen and choose
Display
. You can select according to the following documents:
Sales document
Purchasing document
Delivery
Shipment number
Handling unit
Tracking number
A hierarchical list appears that includes all documents that meet the selection criteria you specified together with their delivery tracking status.
From this overview screen, you can:
)
In the express delivery company cockpit, you can make a setting to update this status automatically each time you call up this screen.
)
Display the name of the recipient, point of destination, and the recipient's signature (optional) by using the context menu
Go to and display the corresponding document
Set the tracking status
In the express delivery company cockpit, you can indicate whether the status can be set manually.