You can reverse payment documents in the cash desk.
To assign a role the authorization for reversing, set the Maintain Role-Specific Activities for Cash Journal
indicator in Customizing for Contract Accounts Receivable and Payable under . SAP delivers this setting for the roles of branch manager and cashier with special tasks.
You can select payment documents for reversal by using the date or the payment document number.
Before you reverse a document, you can double click on it to go to the detail display of the payment document.
You can reverse multiple payment documents together in one step.
You can reverse payment documents in payment lots that are already closed. For example, if you discover later on that a check is not covered, this allows you to reverse the check payments.
You can also reverse mixed payments, that is, payments that consist of more than one payment category.
Note
Example: A customer pays a receivable of 100 with 50 in cash and 50 as a check, but the check is not covered. You can then reverse the partial amount of 50 with the payment category check. Or you can reverse the entire payment of 100.
You can display reversed payments in the historical data of the cash journal. This enables you to get a better overview of the activities of the cash desks in a branch.
If you reverse payments in payment lots that are already closed, the system displays the reversal in the cash balance. The system does not display reversals that relate to payment lots that are still open.
The reversal function is also integrated in the cash journal.
In the menu of the cash desk, choose
.Enter the number of the payment document you want to reverse, or limit your selection by entering any date, today's date, or an entry period.
For posting the reversal, enter the reconciliation key to be used, the clearing reason, and the reversal date.
Choose Continue
.
In the Clearing Documents
area, the system displays the documents that meet your selection criteria.
The symbols in the Clearing Status
column indicate if you can reverse the payment document:
(Can Be Reversed
) indicates that you can reverse the document.
(Reversed
) indicates that you cannot reverse the document.
In that case, you also cannot select the document. The exception is if the system also displays the symbol (Linked documents
) in the Payment Document Category
column. This symbol indicates that there is a mixed payment that was already partially reversed, but that it still contains items that can be reversed.
Example
There is a mixed payment that was made partly in cash and partly by check. The check payment was already reversed.
Select the documents you want to reverse. You can select multiple documents.
The system transfers the selected documents to the Selected Documents
area. If you select a mixed payment, the system generates a row in the table for each payment category. By double clicking on the (Delete Row
) pushbutton in the Clearing Document Category
column, you can remove partial payments of mixed payments that you do not want to reverse.
Choose Post
(Reverse Payment Documents)
.
The system reverses all documents displayed in the Selected Documents
screen area.
To display reversals in the history of the cash journal, choose Payments
file.