Printing Returns Notices
When a returns lot is posted, the returns activities defined in the system are executed (see Executing Returns Activities).
Example
You create written documents, such as a returns notification or a payment document.
You create written materials using the application component Correspondence. You define the application forms necessary for this using the Print Workbench
.
Prerequisites
The returns were posted manually or automatically (see Posting Returns Lots Manually and Entering Parameters for Automatic Returns Transfer).
You have made your Customizing settings for correspondence (see Customizing for Contract Accounts Receivable and Payable under
Basic Functions
Correspondence
).You have defined and assigned the required application forms (see Customizing for Contract Accounts Receivable and Payable under
Basic Functions
Print Workbench
Define Application Forms
).
Features
When the returns lot is posted, the system uses the returns reasons defined in the contract account master record to determine the data relevant to correspondence, such as the business partner or contract account. It then stores this data in the correspondence container (also see Event-Controlled Correspondence).
To print correspondence, enter and schedule a correspondence printing run (see Printing Correspondence).
In a correspondence printing run, the correspondence data is read from the correspondence container, supplemented with other data where necessary, and output in the printer spooler. The correspondence data is available in the printer spooler either as raw data or in SAPscript format.
You can display the job logs for the correspondence print run (see Displaying Logs for the Correspondence Print Run).