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 Creating Individual Correspondence

Use

You create single correspondence as required from a business transaction for individual business partners.

Features

You can create the correspondence types listed in the table below singly in Contract Accounts Receivable and Payable .

For each type of individual correspondence creation, such as creating account information from the account balance, you can define the application form to be used on the tab page Print Parameters (creation using dialog box). In the standard system, the system proposes the application form defined for the correspondence type in Customizing.

Correspondence Type

Use

Procedure

Changes to contract account (0004)

If a customer notifies you of changes to his bank details, once you have changed the bank data for the contract account, you can send the customer a confirmation.

  1. In the transactions Display Contract Account or Change Contract Account , enter the contract account for the business partner.

  2. In the menu, choose Start of the navigation path Extras Next navigation step Additional Functions End of the navigation path and choose Print Changes from the list.

  3. Specify an output device and choose Continue or Set in Print Dataset of Mass Printing , depending on whether you want to create the correspondence immediately on the output device specified, or whether you want to create the correspondence in the next correspondence print run.

Installment plan (0005)

If you have agreed on installment payments with a customer, you can send him an installment plan notification.

To create an installment plan notification, choose Save + Create Letter in the transaction Create Installment Plan .A dialog box appears, where you can choose either Print Immediately or Create Print Request . The installment plan notification is either printed immediately on the printer specified by you or placed in the print dataset of the mass printing activity.

At the same time, you can also print a payment form for the first installment or send payment forms for all installments agreed (see below) automatically.

Interest letter (0007)

If you calculate interest on a customer's items, you can notify him of this.

To create an interest notification, choose Save + Create Letter in the transactions Post Interest and Display Interest Calculation . A dialog box appears where you can specify whether the notification is to be printed immediately or whether the print request is to be set in the print dataset of the mass printing activity.If you set the indicator Create Correspondence on the tab page Interest Parameters in the Interest Run , the interest run automatically creates an interest letter for the business partners concerned.

Cash desk receipt (0009)

Document for customer

To create a cash receipt:

  1. Choose the transaction Cash Desk or Cash in the Cash Journal .

  2. Post an incoming payment.

  3. Choose the Print Receipt pushbutton.

The receipt contains the amounts paid into the cash desk as well as the open items cleared with these amounts. The correspondence type Cash Desk Receipt uses the form class IS_U_CASHPAYMENT_RECEIPT. SAP provides the example form IS_U_CA_CASHPAYMENT_RECEIPT.

Cash desk closing (0010)

Printout of cash desk closing

See Posting in the Cash Journal

Security deposit request (0012)

You use this correspondence type if you want to request a security deposit from a customer.

To create security notifications, in the transactions Display Security Deposit/Change Security Deposit , choose Start of the navigation path Environment Next navigation step Print Form End of the navigation path . A dialog box appears where you can specify whether the notification is to be printed immediately or whether the print request is to be set in the print dataset of the mass printing activity.

Account information (0013)

Account information is printed separately on customer request.

For more information see Creating Account Information

Document (0014)

When you are displaying or changing documents, you can also print them.

To print a document, choose Print in the transactions Display Document/Change Document . A dialog box appears where you can specify whether the notification is to be printed immediately or whether the print request is to be set in the print dataset of the mass printing activity.

Cash security deposit interest notification (0018)

You can use this correspondence type to inform your customers of interest on cash security deposits.

In the transaction Interest on Cash Security Deposits , choose Save + Create Letter . A dialog box appears where you can specify whether the notification is to be printed immediately or whether the print request is to be set in the print dataset of the mass printing activity.

Online check (0021)

You use this correspondence type to create individual outgoing checks online for customers.

For more information, see Printing Checks for Outgoing Payments .

Payment form from account balance (0022)

If, for example, a customer informs you by telephone that he wishes to pay arrears, you can display the account balance to determine the items concerned and then send a payment form from the account balance.

For more information, see Creating Payment Forms from the Account Balance

Master data change (0030)

You can use this correspondence type to inform your business partners about changes to their master data (business partner, contract account, contract).

For more information, see Correspondence for Master Data Changes .

Clarification notification (0032)

If you cannot assign a credit, in credit clarification, you can create and print a clarification notification for the business partner concerned.

  1. From the SAP Easy Access screen, choose Start of the navigation path Payments Next navigation step Credits Next navigation step Clarification. End of the navigation path

  2. Select the credit to be clarified and choose Clarify .

  3. If you choose the Clarification Notification pushbutton on the next screen, the system creates a notification for the business partner; you can use this to request clarification from the customer.

Query regarding incoming payment clarification (0035)

Queries addressed to the house bank or others affected by a clarification case in a payment lot

During clarification processing, choose the pushbutton ( Correspondence for Clarification ) in the toolbar on the Clarify Item: Detail Specifications and Selections screen. For more information, see Clarification Processing (Payment Lot) .

Bank data change (0036)

Confirmation of changes to bank data in the transaction Change Bank Data (SAP Easy Access screen: Start of the navigation path Master Data Next navigation step Business Partner Next navigation step Maintain Bank Data End of the navigation path ).

See Changes to Payment Data

Dispute cases (Dispute Management) (0038)

Definition of correspondence addresses for use in Dispute Case Processing in SAP Dispute Management .

If you use SAP Dispute Management , the addresses defined under this correspondence type are offered as contact persons in the input help in the dispute system during processing of dispute cases.

Request (0039)

Printing of requests and standing requests

The correspondence type 0039 uses the form class FI_CA_REQUEST. SAP delivers the example form FI_CA_REQUEST_SAMPLE_SF.

Bank data change (0040)

Confirmation of changes to payment card data in the transaction Change Bank Data (SAP Easy Access screen: Start of the navigation path Master Data Next navigation step Business Partner Next navigation step Maintain Bank Data End of the navigation path ).

See Changes to Payment Data

Generic PDF form (0400)

Creation of manual correspondence

See Creating Correspondence Manually