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  Assign Broker to Insurance Relationship

Use

You assign an insurance relationship between the customer and the insurance contract to a broker and a broker contract, if communication and payment transactions for the customer are processed using a broker .

Prerequisites

You have created the master data for the broker and customer .

Procedure

You can make the assignment either when you create an insurance object or at a later stage.

If the object has not yet been created in the system, from the initial screen in the Collections/Disbursements system, select Start of the navigation path Master data Next navigation step Create insurance object End of the navigation path and enter the required data.

If the object has already been created in the system, select Start of the navigation path Master data Next navigation step Change insurance object End of the navigation path from the initial screen in the Collections/Disbursements system.

  1. Select the Broker tab page on the Partner data tab.

  2. On the Broker tab page, define attributes for the customer-broker relationship.

    • You assign a broker and an associated broker contract to the insurance relationship.

    • You define from when/until when the broker manages the customer. This information is evaluated in the Customers for broker transaction (IBR06). An insurance relationship can be assigned to just one broker for a set period.

    • You define from when/until when the broker is responsible for the customer's open items. Selection between brokers takes place according to the due date for the open items. The items are therefore always assigned to just one broker.

    • Set the Collections/Disbursements indicator if the broker is to collect/disburse the money from the customer. The indicator causes the open items on the customer account to be selected when creating a broker report or broker invoice for the broker (who is to pay the items). If the indicator is not set, the customer pays directly. The open items on the customer account can be displayed in the account balance as information for the broker.

Result

You have assigned a broker and a broker contract to an insurance relationship.

You can change the assignment of an insurance relationship to a broker. A history is stored for this so that the posting data for the customer for the broker can be selected even after a change of broker.

You can assign contracts/claims for a customer to different brokers.

You can assign contracts/claims for a customer to a broker, or to direct Collections/Disbursements (without assignment to a broker).

You can change contracts/claims for a customer from one broker to another.