Support and Maintenance Strategy

The UI development toolkit for HTML5 SAPUI5 is comprised of a server and a client component for both the SAPUI5 tools and runtime. The support and maintenance strategy of both parts differs from the general SAP NetWeaver support and maintenance strategy, see SAP Maintenance Strategy. The SAPUI5 components are downward-compatible software components and follow the same strategy as the SAP GUI. They can be replaced by a higher software component version during the lifetime of the software product version they are built into without adaptations or changes to other software component versions within the relevant software product version. Therefore, the SAPUI5 software component versions are usually not maintained for the entire maintenance period of the software product version they are built into. Instead, they have to be replaced by a higher software component version.

Downward-compatible means, for example, for SAP NetWeaver AS for ABAP that starting with SAP NetWeaver UI extensions add-on SP01, the most current client version of SAPUI5 runtime and tools will always be compatible with all future SAP NetWeaver support packages. We recommend, therefore, that customers apply the most recent client updates of SAPUI5 tools and runtime on a regular basis. As the SAPUI5 tools client has many dependencies, this may require additional updates.

SAPUI5 tools are built into Eclipse, but are not shipped as a bundle together, but separately as an Eclipse p2 repository. Eclipse is supported for different individual platforms. The support of individual platforms also depends on the support of the operating systems by the manufacturers. SAP cannot provide support for a platform or for an operating system which is no longer supported by its vendor or manufacturer. In the same sense, SAP cannot provide support for an Eclipse version or any other Open Source software version, which is no longer supported by the Eclipse Foundation or the Open Source community.

SAPUI5 tools are only supported for a subset of the individual platform and operating system versions that are also supported by Eclipse. The list of different individual operating system versions, Java Runtime versions, Eclipse versions, and Browser versions that are supported by SAPUI5 tools, is provided in the SAPUI5 tools Support Platform Matrix (SPM). SAP does not support to run SAPUI5 tools on operating system versions, Java Runtime versions, Eclipse versions, and Browser versions that are not listed in the SAPUI5 tools SPM.

The following table gives an overview of the supported platforms and operating systems:

The SAPUI5 runtime supports the browsers that are listed in the Product Availability Matrix (PAM) for the UI add-on for SAP NetWeaver (see https://service.sap.com/sap/support/pam).

SAP recommends that you always use a current Support Package (SP) for the relevant operating system as listed on the SAPUI5 tools SPM. An operating system, which is no longer supported by the operating system's manufacturer should no longer be used in conjunction with SAPUI5 tools. If an issue occurs only on an unsupported operating system, SAP will not analyse nor solve the issue, but instead reply by recommending an update of the operating system. Additionally, SAP does not test SAPUI5 tools on such operating systems anymore.

SAP recommends that you always use a current Java Runtime version as listed on the SAPUI5 tools SPM. A Java Runtime version, which is no longer supported by the Java Runtime version manufacturer should no longer be used in conjunction with SAPUI5 tools. If an issue occurs only on an unsupported Java Runtime version SAP will not analyse nor solve the issue, but instead reply by recommending an upgrade of the Java Runtime version. Additionally, SAP does not test SAPUI5 tools on such Java Runtime versions anymore.

SAP recommends that you always use a current Eclipse version as listed on the SAPUI5 tools SPM. An Eclipse version, which is no longer supported by the Eclipse foundation should no longer be used in conjunction with SAPUI5 tools. If an issue occurs only on an unsupported Eclipse version SAP will not analyse nor solve the issue, but instead reply by recommending an upgrade of the Eclipse version. Additionally, SAP does not test UI5 tools on such Eclipse versions anymore.

SAP recommends that you always use a current Browser version as listed on the SAPUI5 tools SPM. A Browser version which is no longer supported by the Browser manufacturer should no longer be used in conjunction with UI5 tools. If an issue occurs only on an unsupported Browser version SAP will not analyse nor solve the issue, but instead reply by recommending an upgrade of the Browser version. Additionally, SAP does not test SAPUI5 tools on such Browser versions anymore.

If the SAPUI5 ABAP TeamProvider is used, the SAPUI5 tools are released in English language only.

The use of SAPUI5 is subject to the terms and conditions of your license agreement with SAP which is directly related to the SAP shipment channel where SAPUI5 has been initially been downloaded and installed from. SAP does not support to update SAPUI5 with software from a different SAP shipment channel than the initial installation of SAPUI5 has been done. Example: An update of an older SAPUI5 installation which has originally been downloaded and installed from the SAP Service Marketplace with a newer SAPUI5 version which is provided on the SAP Developer Center is not recommended and not supported by SAP.

Some components of this product are based on Java™. Any code change in these components may cause unpredictable and severe malfunctions and is therefore expressly prohibited, as is any decompilation of these components.

Any Java™ Source Code delivered with this product is only to be used by SAP's Support Services and may not be modified or altered in any way.