If you want to use a message (email, sms, fax) to inform one or more people when an exception threshold has been exceeded/not attained, you can edit the properties of the follow-up action Send Mail on the Parameters tab page.
You have already selected an exception and assigned it to the follow-up action Send Message.
You can find additional information underDefining Exceptions Settings.
By double clicking on the assigned follow-up action, the Props. of Follow Up Action screen area appears. The functions described in the following section allow you to:
Creating a Text for the Message Subject Line
Creating a Text for the Message Content
Selecting the Message Recipient
Each recipient receives a message for the selected Reporting Agent setting. Select the recipient type and the individual recipient.
Recipient Type Role
Recipient Type Recipient List
When you send a message to an SAP Business Workplace user, it is sent to the SAP Office inbox. For more information, seeSAPconnect. In all other cases, the message ends up in the mailbox belonging to the respective mail client.
When using the SAP Business Workplace, additional recipient types are available (seeAddress Type).
As a user of the SAP Business Workplace, additional setting options are also available forSending: You can choose to send the message in either of the following ways:
For more information, seeSend Attributes
If you have added a distribution list to the recipient list and want to expand the individual recipient addresses, select the entry and choose Expand Entry.
For more information seeEditing a Distribution List.
Note that the note text is always added to the document content of the message. If you have already used Edit Document to edit a text as document content, this text is added to the message as an attachment.
Adding an Attachment
If you have already created attachments for a message, these are displayed on the Send Document: SAP BW Alert screen, in the Title line. If you choose Attchms., the Change Document: SAP BW Alert screen appears.
On the Attachments tab page, the attachments are listed with the following properties:
Type |
Description |
Size |
Type |
Symbol identifying the file type |
Document title |
File name extension (MIME) |
You can use the following processing functions:
Application |
Function |
Information |
Add Attachment |
Choose Import Attachment or Create Attachment |
The Import File dialog box appears. Choose the file that you want to add as an attachment. |
Save Attachment Locally |
Choose Export Attachment |
The Export File dialog box appears. Choose the folder in which you want to save the attachment. |
Edit Attachment |
Choose Change Attachment. |
The document is opened in a separate window in the relevant PC application. Save and close the document in the PC application. Save the document in the SAP system. |
Choose Move Attachment |
You can find additional information in the SAP Business Workplace documentation underDocument Attachments andAdding an Attachment to a Document |
|
Choose Create Link to Attachment. |
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Delete one or more attachments |
Select the relevant entries in the list of attachments. Choose Delete. |
Answer Yes to the confirmation prompt. |
After you have edited a message for an alert, we recommend that you save and activate the complete Reporting Agent setting.
Note that the message cannot be sent until the corresponding alert data is in the system. If this is not the case, executing the corresponding Reporting Agent package results in an error message.