Work Item Display: Technical View

Work item display

Work item information

The following specifications are displayed depending on the work item type:

• Work item ID and

  type

• Work item text, type of processing end

• Work item status

• Actual agent of a dialog work item

Additionally, Attachments and Mails are displayed for the work item. If a message was generated when the method was executed, you can display this by choosing or  Extras  Display Return Value .

Deadline data

Here you can find the current dates/times (creation date/time of work item and date/time processing started and ended) as well as the deadlines that are monitored by the runtime system (requested and latest start and end deadlines).

A monitored deadline shown with red is in the past. If the symbol is displayed as well, a defined action was triggered.

Description

The description displayed here corresponds to the tasks or workflow description depending on the work item displayed, whereby variables contained are resolved. For dialog work items, this description is displayed to the recipients in the workflow inbox, and it contains notes and recommendations for processing the work item displayed.

Monitored work item

For missed deadline work items, the data for the monitored work item, as well as the data for the missed deadline work item, is also displayed. You also find information on what deadline has been missed.

Functions

As well as the functions available in the standard view of the work item display, the following additional functions are also available.

Display/create/delete object

Each object referenced in the work item container is displayed with its default attribute. For each object

the default method can be executed upon request. If no default attribute is defined for the object type, the key fields of the object are displayed instead.

You can extend and process the list of objects. The main purpose of this is to make the relevant information available to the agents of the subsequent steps in the workflow as well.

Only object types that support the IFFIND interface can be selected. You identify an actual object of this type by specifying its

key fields. You find the corresponding menu entries by choosing  Work Item  Object  ... .

Execute for testing

In order to make it possible to check the runtime system's program execution ( work item manager and workflow manager) in debug mode after execution of an object method, internal communication within the workflow system cannot take place asynchronously. To achieve this behavior of the runtime system, you can execute this as the recipient of the work item, by choosing  Extras  Execute for Test . Enter /h in the command field first to go to the debug mode.

Monitored work item

In a missed deadline work item you can go to the work item display of the work item with deadlines monitored by the workflow system by choosing  Goto  Monitored Work Item .

Full display functionality, including all navigation and change options, is available here for the monitored work item.

Type-specific data

In the following work item types, you can display additional details by choosing  Goto  Type-Specific Data :

For work queue work items, the objects and tasks contained in the work queue are listed.

For wait step work items, the system specifies how many events are expected and how many events have already been met.

Instance linkage

For work item with ending event or

wait step work item by choosing  Extras  Instance Linkage . There you can see which event (identified using an object type and event name) is expected by which object (identified using an object reference).

Display container

Choose  Extras  Container  to display the content of the work item container.

Changing Work Items

Choose  Edit  Change  to change the work item. For more information, see Change Work Item.