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Function documentationChange Management Work Center Locate this document in the navigation structure

 

This work center is the central access to all the functions for making changes in your systems.

It comprises views in which you can display and edit change requests, change documents, HotNews, and product maintenance procedures, as well as use important functions for test management. You can perform common tasks in Change Management.

Prerequisites

  • Change Management is configured in your system.

  • You are authorized for this work center.

  • A business partner is assigned to your system user.

Features

Overview

A summary of important objects is provided in Change Management, sorted by the business partner status and function:

  • Change requests assigned to your business partner

  • Change documents assigned to your business partner, sorted by change procedure type, for example, urgent correction

  • Product maintenance procedures you have created or changed, or to which your business partner is assigned

Click a hyperlink to go to a view of a filtered list.

For example, as requester of your approved change requests, you go to the Change Requests view with a list of your approved change requests.

Projects

Here, quality managers and the quality advisory board get an overview of the status of software changes in their products sorted by phases.

The project phases process flow is controlled using Quality Gates and the import of transport orders into follow-on system is thus ensured.

Change Requests

A list of change requests is provided which you can, for example, filter by status.

To display and edit a change request, click in the list on the ID or change request description. You can also create new change requests.

When you select a change request from the list, the system displays the details of this change request below the list, for example, the long text.

Change Documents

A list of change documents is provided which you can, for example, filter by status.

To display and edit a change document, click in the list on the ID or change document description.

When you select a change document from the list, the system displays the details of this change document below the list, for example, the long text.

HotNews

You can access the existing HotNews directly in an active solution.

Maintenance Optimizer

A list of product maintenance procedures is provided which you can, for example, filter by status.

To display and edit a product maintenance procedure, click in the list on the ID or procedure description. You can also create new product maintenance procedures.

When you select a procedure from the list, the system displays the details of this product maintenance procedure below the list, for example, the assigned systems and logical components.

License Management

License management provides you with central access to the distribution of licenses and maintenance certificates.

You can activate or deactivate the automatic distribution of licenses and maintenance certificates for a system. In addition, you can download licenses and maintenance contracts locally.

An overview list is also available, listing the status of the license and maintenance contract certificate transfer for each system.

Analyses

Cross-solution reporting with report variants is provided to analyze change requests and change documents. You can either upload the documents manually to Solution Reporting, or schedule it as a background job. For more information, see Report: Change Management.

Common Tasks

You can perform the following functions from any view in the work center:

More Information

For more information about general functions in the work center, see Using the Work Center.