Procedure documentationQuestion 3: Was the Spool Request Generated?

 

Question 3: If the output request has not yet been printed, you must first check whether the spool request was generated.

Procedure

To do this, follow the procedure below:

  1. Call transaction SP01, or choose Start of the navigation path Tools Next navigation step CCMS Next navigation step Spool Next navigation step Output Controller End of the navigation path.

  2. Enter all available information that you have on the spool request in the selection screen, in particular the name of the user who generated the spool request and the printer name (Output device).

  3. Determining Why Output Request Was Not Processed? If you find the spool request, then go to the analysis procedure

  4. If you do not find a spool request, see No Spool Request Generated: Analyzing a Spool Dump.

    Caution Caution

    A spool request may already have been deleted. This can be the case if the processing of the spool request was completed and the user had the Delete After Printing option set.

    If you do not find an ABAP dump from the spool system, then this situation has probably occurred. You should then have the user print again with the Delete After Printing option not set.

    End of the caution.

More Information

Analyzing Printing Problems

SAP Printing Guide Start Page