SAP Solution Manager 
SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems.
Features
Implementing and Upgrading SAP Solutions
Central access to all tools for your project (Project Administration, Business Blueprint, Configuration, create Group Rollout templates)
Central management of all information for your Project (roadmaps, system landscape, project documentation)
Compare and synchronize customizing between SAP components
Solution Documentation
Analysis projects to evaluate business processes (Solution Documentation Assistant)
Support in managing user developments and modifications (Custom Development Management Cockpit)
Test Management
Central Test Management (Test Management)
Test Evaluation
Business Processes Operations
Monitoring business processes and jobs in the entire system landscape
Job Management (Job Scheduling Management)
System Administration
Analysis of your system landscape with Service Level Reporting
Real-time System Monitoring
SAP Engagement and Service Delivery
Using SAP services (Service Delivery)
Tracking problems (Issue Management)
Incident Management
Solution support with workflow to create and process problem messages (Incident Management)
Change Request Management and Change Management
Control changes in projects (Change Request Management)
Change control (Quality Gate Management, Maintenance Optimizer, Automatic Distribution of Maintenance Certificates)
Root Cause Analysis
Problem analysis and error-resolution with Root Cause Analysis tools