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Configuring Default MenusLocate this document in the navigation structure

Set up and activate a default menu for each workspace. When a consumer selects an option in the default menu, the associated application starts.


A default menu can have a maximum of five menu items.


  1. In the Web UI navigation bar, select Start of the navigation path Actions Next navigation step Set Up Default Menu End of the navigation path.
  2. Add an application to the default menu:
    1. Select an application from the list.
      The selected application appears as the last item in the default menu.
    2. Click Add to Menu.
      When there are five applications in the menu, Add to Menu is disabled.
  3. (Optional) Change the order of applications in the menu:
    1. In the Default Menu list, select an application, and click the up or down arrow to change the order.
    2. To remove an application from the list, select the X that corresponds to the application.
  4. (Optional) Edit the response message:
    1. Under Text Prepended to Menu, enter explanatory text that mobile consumers see above the list of applications in the menu.
    2. Under Message when Default Menu is Empty, enter the text that mobile consumers see when there are no applications in the menu, for example, a keyword that is assigned to an application in the workspace.
    3. Click Save.
  5. Click Activate.
    Any subsequent changes you make to the default menu require you to reactivate the menu before the changes take effect.
    Note The default menu is designed to be active at all times. If there is an issue, you must either fix it, or remove all linked applications, so that no menu is created. As a last resort, stop the default menu by disconnecting the outbound channel from the workspace.