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Signing Up for a Consumer AccountLocate this document in the navigation structure

On the Consumer Signup page you can create a consumer account. You need not have a bank account.


A valid mobile phone number, postal address, and e-mail address.


  1. In a browser, navigate to: http://www.serverName.8080/portal/, where serverName is the name of the machine on which SAP Mobile Platform Server is running.
  2. On the Login page, click Consumer Signup.
  3. Choose one of the consumer types:
    • Money – a mobile wallet that is used for financial transactions, such as sending money, paying bills, and topping up airtime.
    • mBanking – a mobile wallet with the same features as a Money account that also lets you monitor payments and transfers, using a mobile browser and smart-client channels.
  4. Enter all required information.
    The default time zone is Europe/Berlin.
    Note If you call customer support, you must know your security question.
  5. Enter the distorted (CAPTCHA) characters.
    CAPTCHA is an acronym for Completely Automated Public Turing test to tell Computers and Humans Apart.
  6. Accept the terms and conditions, then click Continue.
  7. Accept the terms of the license agreement, and click Next.
  8. Review your information, and click Continue.
    A one-time passcode (OTP) is sent to your mobile phone, but depending on your Do-Not-Disturb settings and geographic location, you might not receive it.
  9. (Optional) If you do not receive an OTP, click Resend.
    If resend fails, contact customer support.
  10. Enter the OTP.
  11. To finalize your registration, click Continue.
  12. To return to the Login page, click Continue again.