To discuss issues and share knowledge, you can link messages to SAP Jam:
From the SAP Jam Groups
assignment block, you can create SAP Jam groups and assign them to messages.
The SAP Jam Feeds
assignment block on the Home
screen displays all your activities in SAP Jam. In a message, the assignment block displays all activities for the message. You can post status updates from the assignment block.
The following switches are activated:
CRM_SWI_1
BC_SRV_STW_03
For more information about configuring and working with SAP Jam, see the SAP Library for Customer Relationship Management at