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Function documentationBulletin Board

 

Bulletin board is a framework in which you implement an information flow that is independent of transactions or master data.

As an administrator or processor, you can post notes concerning, for example, business partners or the installed base, and they are inherited and displayed in all the master data and transaction types that are related to these objects.

Prerequisites

  • The CRM_ITSM_BULLETINS switch is activated.

  • The bulletin board is configured in the Customizing for Customer Relationship Management.

Features

Use the Own Bulletins and Related Bulletins assignment blocks to work with bulletins.

To define the scope of a bulletin, use the validity dates, the context, and the bulletin source.

More Information

For more information about configuring and working with bulletin boards, see the SAP Library for Customer Relationship Management at Start of the navigation path http://help.sap.com/crm703Information published on SAP site Next navigation step Application Help Next navigation step <language> Next navigation step Service Next navigation step Service Request Management Next navigation step Information Flow Next navigation step Bulletin Board End of the navigation path.