Every job request is linked with either an Incident or a Request for Change transaction in the IT Service Management WebClient UI, depending on your Job Management configuration. Job documentation can also be linked with an IT Service Management or Change Request Management transaction, such as a Change Document.
The change control functionality in the Job Management work center enables you to allow or prohibit actions on job requests or job documentation, depending on the status of the linked transaction.
Example
Job documentation is created from a Change Document, and is therefore linked with this Change Document. The job documentation owner activates change control so that the job documentation can only be edited if the Change Document has the status In Process
.
Administration has configured change control for job requests and job documentation in SAP Solution Manager Configuration, Job Management
scenario.
To activate change control, locate and select the job request or job documentation in the list, and choose
.