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Procedure documentationEditing Notification Settings

 

You can be notified by the E2E Monitoring and Alerting Infrastructure when alerts occur. You can make the settings for sending notifications, on the following levels:

Level

Use

Global

You can set the default values for all System Monitoring alerts. Make these settings in the SAP Solution Manager Configuration (transaction SOLMAN_SETUP) in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Configure Infrastructure Next navigation step Default Settings End of the navigation path. For more information, see the help for this step.

Template

(SAP or Customer)

You can overwrite the global settings on template level. These settings apply to all alert types of a template, in all managed objects for which this template is active.

Make these settings in the template, in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Template Management End of the navigation path.

Managed Object

You can overwrite the existing settings at global level or for specified templates or managed objects.

Make these settings in the SAP Solution Manager Configuration in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Monitoring Setup End of the navigation path, by choosing Manage MO-Specific Settings. For more information, see Using Templates in the section Changing a Managed Object Directly.

Alert Type

You can overwrite the existing settings at global level or for specified templates or alert types. Make this setting for the alert type, in the Template Maintenance of the template. Choose the Alerts tab, and select an alert type.

Note Note

Notification settings on a more specific level overwrite those on a more general level.

End of the note.

This procedure explains how you can edit the notification settings. The possible settings are almost the same on all levels.

Note Note

This procedure is in the Using Templates process. The settings which you make for a managed object in this procedure are only applied when you assign and activate its template, as described in Using Templates.

End of the note.

Prerequisites

In the transaction SU01, you have checked the following prerequisites for user SOLMAN_BTC:

  • The user has a valid E-Mail ID

  • The user has the role SAP_NOTIF_ADMIN.

Procedure

To adjust the notification settings, proceed as follows:

  1. Go to the Solution Manager Configuration (transaction SOLMAN_SETUP) step in the table above, for the level on which you want to make settings.

  2. Go to change mode, and ensure that you are in the following tab, depending on the level:

    Level

    Tab

    Global

    Summary

    Template

    Template Settings

    Managed Object

    Alert Type

    Notifications

  3. In the drop-down list Automatic Notification, choose Active or Inactive. If you choose Inactive, you can still create notifications manually from the System & Application Monitoring Alert Inbox.

    Note Note

    You can also copy the general level settings on template and alert type levels. This is the default setting.

    End of the note.

  4. If you have activated the automatic notification, go to the Notifications tab, to make detailed notification setings:

    • To maintain recipients in Notification Management, choose Maintain Global Recipients, and make your changes there.

    • If the recipients have been maintained in Notification Management, and you want to maintain recipient lists, choose Maintain Recipient Lists, and make your changes there.

    • To add the recipient or recipient list to the default settings, choose Add, and make your changes there.

    • In the dropdown list Send Notification for, you can decide for which alerts colors a notification should be created.

    • In the input field Sender , you can choose which ABAP user should send the notification.

    • In the Advanced Settings, you can choose whether another notification should be sent if the alert rating switches back to green. For details, see the quick help of the flag.

      Note Note

      To activate the quick help, right-click anywhere in the screen and choose Display Quick Help from the context menu. Screen elements for which there is quick help are underlined in green. To show the quick help, move the cursor across these underlined elements.

      End of the note.

  5. You can make the notification settings, depending on the Work Mode, on template and alert type levels. Go to Expert Mode, and make your Work Mode-Specific Template Settings.

  6. Save your changes.