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Process documentationAutomatic Distribution of License Data

 

This process distributes and installs license data (licenses and maintenance certificates) into managed systems, automatically, via the SAP Solution Manager system.

Note Note

Valid maintenance certificates can be renewed in SAP Support Portal, 30 days before they expire, at the earliest.

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Prerequisites

You have activated the automatic license data distribution for the systems, in the License Management view, under Change Management. For more information, see License Management.

The prerequisites described in License Management Prerequisites are fulfilled.

Process

Automatic license data distribution process:

  1. The background job REFRESH_ADMIN_DATA_FROM_SUPPORT passes the system numbers of the managed systems for which you have activated automatic license data distribution, from SAP Solution Manager to SAP Support Portal.

  2. SAP Support Portal checks each system for a valid maintenance contract.

    If a maintenance contract is invalid, the process ends, and the information is passed to the background job, which returns it to SAP Solution Manager.

  3. If the maintenance contract is valid, SAP Support Portal checks whether there is a license or a maintenance certificate. The background job gets existing valid licenses and maintenance certificates, and returns them to SAP Solution Manager.

    Inexistent maintenance certificates can be generated automatically in SAP Support Portal. The background job collects them the next time it runs (daily).

  4. The license data captured by the background saved and made available in SAP Solution Manager.

  5. The license data is distributed to the managed system automatically.

    • To ABAP systems:

      1. The task Maintenance Package runs daily in the Service Data Control Center (transaction SDCCN). It gets the license data from SAP Solution Manager system RFC.

      2. Captured license data is saved and installed locally, in the SAP License Management (transaction SLICENSE), automatically.

      3. When you install SAP support packages or SAP support package stacks, the installation tool checks whether there is a valid license or maintenance certificate for the system.

    • To Java systems:

      1. The Extractor Framework in SAP Solution Manager controls the distribution of the licenses or maintenance certificates to Java systems. The License Distribution extractor captures the license data in SAP Solution Manager, daily.

      2. New licenses and maintenance certificates are passed to the SMD agent, which triggers the installation in the managed system. They are then available in the Licensing Adapter.

      3. When software is imported with the Java Support Package Manager (JSPM) installation tool, it checks whether there is a valid license or maintenance certificate for the system.

      Note Note

      If the automatic distribution of license data into a managed Java system fails, you can analyze the procedure log, in the Extractor Framework management. Proceed as follows:

      1. Go to the Extractor Framework management: In transaction SM_WORKCENTER, choose Start of the navigation path SAP Solution Manager Administration Next navigation step Administration Next navigation step Landscape End of the navigation path.

      2. Select a system and choose Extractor Framework.

      3. The system displays an overview of the extractors.

        The LICENSE DISTRIBUTION extractor appears in the list of extractors. The status Active indicates that automatic distribution is active.

      4. Select the row to display the log.

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Result

If there is a valid maintenance contract, SAP Solution Manager distributes licenses or maintenance certificates to the managed systems.

Note Note

IT service providers can get licenses and maintenance certificates for their customers, from SAP Support Portal. The general IT service provider functionality must be configured.

End of the note.