There are dashboard apps to show the performance and availability of your objects monitored in End User Experience Monitoring (UXMon). They show the technical scenarios, robots, locations or scripts whose performance or availability do not fulfill your requirements, in one view. The app contains threshold values for both values, according to which values take the status Green
, Yellow
or Red
.
The app displays availability and performance values of technical scenarios, robots, locations or scripts, depending on the configuration settings. The app shows the following information:
The performance and availability for the current month, the previous 3 months, and the mean value for the 12 months before the previous 3 months. The value shows the following:
The average availability, for example of the scenario or UXMon robot, as a percentage of the UXMon script executions
The average proportion of the steps, for example of the scenario or robot, for which the response time status is green
In addition to the percentage values, threshold values are also displayed for the availability and the performance. These are used to rate the measured values status Red
, Yellow
, or Green
. You can adjust these threshold values to your needs in the dashboard app (see Configuring the User Experience Reporting App).
For the current month, an arrow also displays the current performance and availability trend. This shows you at a glance where you may need to take action.
The trend is based on a straight line drawn through the values for the last 30 days; its gradient determines the direction of the arrow shown. The distance of the threshold value From Green to Yellow
from the value “100%” determines the sensitivity of the arrow, that is, the greater the requirement for the status Green
, the sooner you are informed about the change in the value by a slanting or vertical arrow.
For example, if the straight line shows the measured values falling from 100% to the Green to Yellow
threshold value, different arrows are displayed depending on how fast this threshold value is reached (similar rules apply if the straight line is climbing):
Arrow | Meaning |
---|---|
( | The status |
( | The status |
( | The status |
As well as the app, there is a report for further analysis. To call the report, right-click an app, and choose Extended Analysis
from the context menu. This report displayed detailed data about availability and performance of the displayed technical scenarios. All of the filters (for example, for the technical scenarios) are transferred from the dashboard app from which you called the analysis.
The report only shows data for the technical scenarios that you flagged as SLA-Relevant
in the SAP Solution Manager setup.
In the report, you can specify the values are to be displayed in which drilldowns in the tables below the trend graphic and filter values, in the navigation area and the context menu. This uses the standard web template functions.
Note
You can also export the contents of the displayed table, to Microsoft Excel. To do so, right-click an entry in the table, and in the Extended Menu
choose .
To display the app, add it to your personal dashboard, in two steps
In the SAP Easy Access menu, call
.From the list in the Restrictions
screen, choose Web-Dynpro Applications
.
On the Web Dynpro Application
screen, in the Web Dynpro Application
field, enter the name generic_dashboard_viewer.
Enter a description, for example My Dashboard.
Insert a row in the table Parameters
, in the Name
column, enter ALIAS, and enter PERSONAL_DASHBOARD in the Value column.
Call your personal dashboard in the SAP Easy Access menu (see above).
To put the app in the dashboard, go to configuration mode by choosing Configure
.
Choose Add New App
, in the Operations
category, choose the app User Experience Monitoring
, and choose OK
.
The configuration mode of the app is called (see Configuring Dashboards); make the configuration settings (see Configuring User Experience Reporting App).
Your changes are only permanently saved when you choose Save Dashboard
.
Note
The role SAP_SM_DASHBOARDS_DISP_EEM
contains authorization to call the dashboard and app. To be able to call the User Experience Reporting app, the authorization object Solution Manager Dashboard Instance
(technical name SM_DSBINST
) in the Dashboard Authorization Group
must have the value EEM
.