If you are setting up Change Request Management for the first time, in the solution landscape (transaction SLAN), you choose technical systems and assign them to logical components, which in turn are assigned to logical component groups. Branches are assigned to logical components and change control landscapes are defined. These are activated for Change Request Management. As a last step, you create change cycles and task lists, which contain more settings.

For more information, in SAP Solution Manager Configuration, see  Change Control Management Managed System Setup Step 8 Create Landscape and Change Cycle .

If you are upgrading from SAP Solution Manager 7.1 to SAP Solution Manager 7.2, see the documentation for content activation at  http://support.sap.com/solutionmanager First Steps Technical Guides .

You use SAP Solution Manager Configuration (transaction SOLMAN_SETUP) to configure the relevant settings. Choose Change Control Management to start the guided procedure that takes you through the configuration steps.

Alternatively, you can configure all settings for Change Request Management in Customizing under  SAP Solution Manager Capabilities (Optional) Change Control Management .