Configuring Change Request Management With SAP Solution Manager Configuration
You need to complete the following sections in SAP Solution Manager Configuration (transaction SOLMAN_SETUP
) to configure Change Request Management.
Procedure
Mandatory Configuration -> System Preparation
After you have installed SAP Solution Manager or upgraded your system from SAP Solution Manager 7.0 or 7.1, you need to complete all steps in this section. After installing a new Support Package Stack, you have to update the activities marked in column Updates Needed
.
Mandatory Configuration -> Infrastructure Preparation
After you have installed SAP Solution Manager or upgraded your system from SAP Solution Manager 7.0 or 7.1, you need to complete all steps in this section apart from Step 4 Define CA Introscope
. After installing a new Support Package Stack, you have to update the activities marked in column Updates Needed
.
Mandatory Configuration -> Basic Configuration
After a new installation or after installing a Support Package Stack, you need to complete the following steps to perform delta configuration.
Step 1
Configure Basic Functions -> Activate Piece Lists
After installing a new Support Package Stack, you need to perform this activity again to get the latest standard Customizing settings. Therefore, you must ensure that you copy all transaction types, status profiles, action profiles, and so on, into your own namespace before you start using Change Request Management. If you do not do so, your changes are overwritten when the next Support Package Stack is installed.
Step 1
Configure Basic Functions -> Activate Services
Ensure you activate the services for Web Dynpro and BSP applications that all scenarios in SAP Solution Manager require.
Step 2
Schedule Jobs
Ensure that you schedule job
SM:TMWFLOW_CMSSYSCOL
(report/TMWFLOW/CMSSYSCOL2
) to run on a daily basis. The job collects data of transports, SAP Notes, and Support Package Stacks of each system defined in table/TMWFLOW/CMSCONF
using asynchronous remote function calls.
Managed Systems Configuration
In this section, you connect the required systems to SAP Solution Manager.
To configure a single system, choose
Technical Systems
.To configure a double (ABAP and Java) stack system, choose
Technical Scenarios
.To configure a standalone database, choose
Databases
.
For Change Request Management, you need to create the RFC destinations from SAP Solution Manager to those systems in your managed landscape where you want to control the software changes via Change Request Management. Change Request Management requires a READ, TMW, and a trusted RFC connection to every managed system and client. To ensure that Change Request Management works perfectly with the managed systems, a minimum support package level is required.
Note
You configure specific managed systems for Change Request Management under 
Change Control Management
Managed System Setup
.
For Change Request Management, you do not need to create any connections from the managed systems to SAP Solution Manager unless you want to use the cross-system object lock or retrofit functions.
Change Control Management
Complete the steps for your Change Request Management scenario under Change Control Management
Change Request Management
and Managed System Setup
.
Note
Each Change Request Management step contains a Finalize Step
substep. After you have performed the activities assigned to the step, you can configure the required settings under Managed System Setup
and start using Change Request Management, including the configured functions.
The guided procedures for Change Request Management and Managed System Setup follow a predefined sequence, as recommend by SAP and according to industry best practices. The following graphics show the steps and their contents, including how they are related to each other.
Change Request Management Guided Procedure
Managed System Setup Guided Procedure
More Information
See the help texts in SAP Solution Manager Configuration.