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Function documentationRelated Sources

 

The Related Sources assignment block displays relationships between a message and objects and processes in the SAP system. Some of this information is also in other assignment blocks.

Features

For example, the following objects and processes are displayed if they are related to the message:

  • Interaction center

  • General device API

  • Incoming e-mails

  • External help desk

  • End-to-end alerts

  • System and application monitoring

  • Test management data (also displayed in the assignment block Related Test Case)

  • Job in Job Scheduling Management

  • Issue in SAP Engagement and Service Delivery

The first object is displayed in a form view, the following objects are displayed in a table.

Activities

  • Personalize the details to be displayed.

  • To display all details, go to the object.

Note Note

In the search, you can find incidents that are related to a given source type.

End of the note.