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Procedure documentationDisplaying Interface and Connection Monitoring Scenarios

 

Display an overview of the status of all monitoring scenarios, and drill down to interface channels in a specific scenario in the monitoring UI, if required.

To monitor interface channels for a selected scenario, display the following information:

  • Interface Channel Topology tab page:

    • Landscape: In a graphical overview, display the interface channels between systems, by type.

    • Detail information: Display the interfaces and attributes assigned to each interface channel.

    • Metric Details: Display the status and current values of interfaces, by metrics

    Data is available per interface type in the selected scenario for all metrics marked as relevant for reporting.

  • Dashboards tab page: On the level of interface channels or individual interfaces, for each metric, display the values for the selected time range. Values are measured in intervals of 1 minutes or 5 minutes, depending on the metric. If you have assigned attributes to the interface channels, you can filter the data.

    Depending on the interface type, the following availability, performance, or exceptions metrics are displayed, for example:

    • Remote Function Call

    • Web Service

    • SAP Process Integration

    • SAP Netweaver Gateway Services

    • SAP Public Cloud Communications (e.g., HCI)

    • IDocs

    • BDocs & CRM Middleware

    • qRFC, tRFC, bgRFC

    • Workflow

    • File system

Prerequisites

Procedure

Configuring and Using the Status Overview

  1. In your Web browser, open a URL according to the following schema: http(s)://<host of the SAP Solution Manager system>:<port>/sap/bc/bsp/sap/icmondashboards/index.html?sapui-language=<language code, for example EN or DE>

    The gray status means that metrics have been configured but there are no current values. The white status means that metrics have not yet been configured.

  2. To select the scenarios to be displayed in the overview, on the right hand side, choose Personalization.

  3. Depending on the system response time, define an update interval. To do so, choose the Auto-Refresh icon.

  4. If a scenario has the status red (error) or yellow (warning), click the pane to drill down drill down to the interface channel and find the root cause of the issue:

    • To go to the alert inbox, in the Alerts column, choose the alert counter.

    • To go to the Interface Channel Topology and Dashboards tab pages and display details of an interface, in the Channel Name column, choose the corresponding link. For more information about using them, see below.

Starting the UI Directly, to Display Specific Scenarios

  1. In the Technical Monitoring work center, choose Integration Monitoring.

  2. On the Interface Channel Monitoring tab page, select a scenario and choose the Interface Channel Monitoring pushbutton.

  3. If you have created multiple scenarios and attributes, to display the scenario list and the attributes, if maintained, choose Filters.

Using the Interface Channel Topology Tab Page

  • To display the current status of a system or interface, do the following:

    1. Choose Metric Details.

    2. Expand the node of an interface channel.

      The current metric data is shown (the average response time in ms, for example).

  • To display the items on the Landscape dashboard app, as arranged by the administrator, at the bottom, choose Start of the navigation path Layout Next navigation step Public Layout End of the navigation path.

Using the Dashboards Tab Page

  • Define the time interval to monitor.

  • Select the channel type.

  • To display the data for a certain interface channel only, in the legend of the chart, position the mouse on the name of the interface channel.

  • To drill down to individual interfaces, in the legend of the chart, double-click the interface channel, or on a data point in the chart.

    If configured, you can drill down to performance metrics on the level of instances. This data is only available for RFC or web services interfaces.

  • If you want an interface channel or interface to not be displayed in the chart, in the legend of the chart click the name of interface channel or interface

  • If you have activated alerting, to display alert details and to process alerts, in the dashboard apps, choose Alert Inbox.

  • If Web services or RFC exceptions occurred, you can start the Exception Management Cockpit, with, for example, the following options:

    • Display details of an exception

    • Create an incident or a notification

    For more information, see Exception Management.