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Component documentationSelf-Monitoring of the Monitoring and Alerting Infrastructure

 

The end-to-end monitoring and alerting infrastructure (MAI) allows stable and reliable operation of complex heterogeneous system landscapes. To monitor the correct functioning of the landscape, a large number of metrics and alert types, as well as various views and applications, are available to you, which provide prior warning about possible problems.

The self-monitoring has different aspects:

  • System monitoring of the SAP Solution Manager system

    To ensure the correct functioning of the MAI and other central functions of SAP Solution Manager, the SAP Solution Manager system itself must be working without errors and with good performance. To check that this is the case, use the normal system monitoring functions on the SAP Solution Manager system itself.

  • Self-Monitoring of Managed Systems

    To be able to monitor managed systems, the monitoring for these systems needs to be correctly set up, the associated agents and monitoring functions need to be working correctly, and it must be possible to connect from the SAP Solution Manager system to the relevant managed system without problems. In the system view, this information is displayed, grouped by technical systems (see The System View of Self-Monitoring ).

  • Monitoring of the MAI and other central functions of SAP Solution Manager by technical components

    In addition to system monitoring, there are functions that display specific metrics, alerts, and logs and traces for the central infrastructure of SAP Solution Manager. In the overview view of self-monitoring, this information is grouped by the following technical components:

    Technical Component

    Description

    More Information

    Event Calculation Engine

    The Event Calculation Engine uses the reported metric values to determine the status, events, and alerts of the administered objects on the basis of configuration settings in the Alerting Directory.

    Alerting Framework

    Data Provider Connector

    The Data Provider Connector is responsible for transferring monitoring data into the MAI. The required information can be transferred using a push mechanism or a pull mechanism; various data sources are supported, such as the local CCMS, NetWeaver Management agents, or CA Wily IntroScope.

    Alert Consumer Connector

    The Alert Consumer Connector is the interface for all infrastructures that use alert information, such as the Alert Inbox, mail, or third-party applications. Depending on the relevant configuration settings, the alert information is transferred using a push mechanism or a pull mechanism.

    Agent Framework

    The Agent Framework is the component for central management of the diagnostics agents that are installed on your managed systems.

    Agent Framework

    Introscope Enterprise Manager

    SAP Active Global Support uses Introscope to analyze causes and to monitor Java applications. The Enterprise Manager acts as a permanent repository for the performance values collected by the diagnostics agents.

    Extractors

    Messages and alerts about extractors come from the Extractor Framework: this is the central infrastructure of SAP Solution Manager for data collection and data distribution.

    Extractor Framework

    Self-Diagnosis

    You can use the self-diagnosis to monitor components, functions, or solutions of SAP Solution Manager. For example, different checks are performed for each function, and, depending on the result of the test, an alert is displayed, if necessary.

    Self-Diagnosis

    In the Overview, this information is displayed, grouped by technical components (see The Overview View of Self-Monitoring ).

Implementation Considerations

To configure self-monitoring of MAI, perform the relevant steps of the SAP Solution Manager configuration (transaction SOLMAN_SETUP) in the section Start of the navigation path Technical Monitoring Next navigation step SolMan Self-Monitoring End of the navigation path.

Features

Monitoring of the MAI and other central functions of SAP Solution Manager by technical components

If you want to monitor the components of the MAI or other central functions of SAP Solution Manager, use the Overview of the self-monitoring.

Call the SAP Solution Manager Administration work center, in the navigation bar, choose Self Monitoring, and Self Monitoring – Overview. You can display this view embedded or in a new window.

To call the overview view by default in Self Monitoring, proceed as follows:

  1. In Self Monitoring, choose Preferences at the top right of the screen, and the Display Preferences tab.

  2. Choose Self Monitoring from the list of views, and go to edit mode by choosing Edit.

  3. In the input field Default Application, choose Self-Monitoring – Overview, and save your settings. This setting is user-specific, so this change does not change the default setting of another user.

    Note Note

    You can reactivate the default behavior analogously, by removing this entry.

    End of the note.

Self-Monitoring information,grouped by technical components, is output in the overview view. For more information about this view, see The Overview View of Self-Monitoring.

Self-Monitoring of Managed Systems

To display the self-monitoring of the managed systems, proceed as follows:

  1. Call the Administration of the SAP Solution Manager work center, and, in the navigation bar of the work center, choose the Self-Monitoring entry.

  2. By default, a list of monitored systems is displayed in various tabs, grouped by system type. Select systems and choose Self-Monitoring System View.

    Note Note

    If you are in the overview view (see above), you can go back to the system view, by expanding the Selectionl area, selecting systems, and choosing Self-Monitoring System View. You can display this view embedded or in a new window.

    End of the note.
  3. The current operating mode and the most important stauts information is displayed for the selected systems using traffic light indicators. To display more detailed information about a system, select the desired system to display its self-monitoring.

For more information about this view, see The System View of Self-Monitoring.

Displaying the System Status of SAP Solution Manager

To check whether the SAP Solution Manager is working without errors and with good performance, use the system monitoring functions.

To call system monitoring, proceed as follows:

  1. Call the Technical Monitoring work center, and, in the navigation bar of the work center, choose the System Monitoring entry.

  2. In the system list, select the technical systems of SAP Solution Manager AS (ABAP and Java), and choose the System Monitoring button. You can display this function in the work center itself (Embedded) or in a new window (Open New Window).

  3. The status of the system is displayed, broken down by the following categories:

    Category

    Explanation

    Availability

    Information about the availability of the system and its instances

    Performance

    Information about the status of critical performance indicators; in addition to the value itself, you can display a value history to identify longer-term trends, or to place the current value in relation to the long-term development of the value

    Configuration

    Information about the configuration status of the system; this includes results of configuration settings checks and of changes to configuration settings

    Exception

    Information about the system's error messages

    Note Note

    For more information, see Monitoring a System.

    End of the note.
Displaying the Alerts from Self-Monitoring

You use Alert Inbox as an unified central access point, to analyze and solve problems relevant to technical monitoring of an SAP Solution Manager landscape, to ensure smooth processing. You have two options for displaying the relevant alerts for self-monitoring:

  • You can use the Alert Inbox in the Technical Monitoring work center. To do this, in the navigation bar of the work center, choose the Alert Inbox entry. To restrict the display to the alerts relevant for self-monitoring, choose the Self-Monitoring Alerts tab page. For more information, see Technical Monitoring Alert Inbox.

  • You can also call the Alert Inbox from Self-Monitoring in the work center Administration of SAP Solution Manager since, in the Overview view, the Alert Inbox is configured as the analysis tool both at the technical component level and for the root objects of all subtrees below the technical components. The alerts that are associated with the selected object are displayed.