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Procedure documentationSending Alerts to SAP


Critical alerts may be generated during the preparation. Ensure that SAP receives all alerts and notifications from the advanced remote service delivery for SAP support. This allows SAP to recommend how to fix open issues.

Only send alerts for the combination of solution and system for which the service is booked, to SAP.


  1. Ensure that sending alerts to SAP automatically complies with your organization’s security regulations.

  2. In the SAP Solution Manager Configuration work center, choose the Early Watch Alert Management scenario.

  3. Go to the Activate EWA step.

  4. In the Send EWA to SAP and the Send Alerts to SAP columns, select the checkboxes for the systems for which the service is to be delivered, if they are available for selection. You cannot send EWA for Java systems.