This work center provides access to all messages in Incident Management and IT Service Management. In this work center, you can display legacy transaction types that were created in the work center, as well as current transaction types that are created in the WebClient UI.
Recommendation
Use the IT Service Management WebClient UI.
Display legacy messages
Create messages
Display reports for legacy transaction types
For more information about the Incident Management work center, see the SAP Solution Manager documentation for earlier releases at
.