Alerts are the central element of the CCMS Monitoring Infrastructure . The SAP Solution Manager distinguishes between technical alerts, which are assigned to software and hardware, and business process alerts, which are assigned to processes and their steps.
The alert overview is a tabular display of:
All alerts of one or more active solutions
Technical alerts for one active solution
Business Process Monitoring Alerts for one active solution
You have:
Created a solution (see Solutions )
Assigned alerts from System Monitoring or Business Process Monitoring to this solution
Call the
System Monitoring
work center.
Choose the
Alert Inbox
view.
The alert overview for the selected solution appears.
If you want to select a different solution or multiple solutions, choose
Change
, select the solutions you require in the
Solution Selection
, and confirm by choosing
OK
. When you choose
Apply,
the changed selection is displayed.
Activities in the alert overview
You can:
Switch between the display of current and open alerts.
Reset current alerts for a selected period, in other words exclude them from the display.
Display the history of individual alerts in the
Open Alerts
session.
Confirm alerts in the alert history or in the
Open Alerts
view.
Select the automatic alert overview refresh interval as required.
Refresh the alert overview manually.
Start alert analysis methods with the link for the alert description.
Display documentation with
Information
for the alert.